redfox9290-j52s5/support-macros
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Write support reply macros: intents, variants, variables, escalation lines.
概要
Write support reply macros: intents, variants, variables, escalation lines. - You write reusable support macros that stay human and policy-safe - Scope: See SKILL.md vertical lock. - Deliverable: See SKILL.md deliverable. - Triggers: support macros, canned responses, helpdesk templates, 客服话术, 工单模板. Local monorepo: point your agent at skills/support-macros/ (this folder). Runtime output language follows lang (default ). Skill docs stay EN-primary. Full workflow, hard rules, and QA: see SKILL.md. Monorepo sample (if present): ../../output/samples/support-macros-example-01.md
README
Support Macros
Write support reply macros: intents, variants, variables, escalation lines.
中文简介： 你写可复用、像人、不越权的客服宏。 — 详见 README.zh.md.
What this skill does
- You write reusable support macros that stay human and policy-safe
- Scope: See SKILL.md vertical lock.
- Deliverable: See SKILL.md deliverable.
- Triggers: support macros, canned responses, helpdesk templates, 客服话术, 工单模板.
Install
After this package is on GitHub:
npx skills add / --skill support-macros
Local monorepo: point your agent at skills/support-macros/ (this folder).
Options
| Option | Values | Default |
|---|---|---|
lang |
en · zh · bilingual |
en |
count |
10 · 20 · 30 |
20 |
channel |
email · chat · both |
both |
Runtime output language follows lang (default en). Skill docs stay EN-primary.
When to use
| Use | Don’t |
|---|---|
| (see bullets) | (see bullets) |
Use
- When you need
support-macrosworkflow
Don’t
- Out-of-scope tasks listed in SKILL.md
Deliverable
See SKILL.md deliverable.
Full workflow, hard rules, and QA: see SKILL.md.
Example
Monorepo sample (if present): ../../output/samples/support-macros-example-01.md
License
MIT — see LICENSE.
推奨ツール
別のキーワードを試すか、フィルタを外してください。
インストール
npx skillfish add redfox9290-j52s5/support-macros