MCP(模式背景协议)服务器,提供与Crisp客户支持平台互动的工具. 用克洛德代码或任何MCP相容客户端来管理支持对话,发送消息等.

□ 安装

□ 获取您的 Crisp API 证书

您需要创建 Crisp Marketplace 插件以获取 API 证书 。 这就是:

第1步:进入市场

1. 前往Crisp市场
2. 点击 ** “ 创建插件” ** (需要 Crisp 账户)

QQ 第 2 步 : 创建您的插件

1. 填写基本插件信息:

• 名:类似"我的MCP集成"(只为您可见).
• ** 描述**:“个人MCP服务器集成”
• 类别:选择“自动”
• 隐私:保持保密(除非你想发表)

2. 点击 ** “创建插件” **

步骤3:获得你的全权证书

创建插件后 :

1. 转到插件的设置页面
2. 导航到**“托肯斯”**节
3. 你会发现:

• ** Plugin ID**(这是你的[T0])
• ** Plugin 密钥**(这是您的 CRISP_KEY)

QQ 第4步:获取您的网站ID

1. 进入您的 Crisp Dashboard
2. 点击 ** 设置 ** (工具图标) 3个.

Crisp MCP Server

An MCP (Model Context Protocol) server that provides tools for interacting with the Crisp customer support platform. Use it with Claude Code or any MCP-compatible client to manage support conversations, send messages, and more.

Installation

git clone https://github.com/zernio-dev/crisp-mcp.git
cd crisp-mcp
npm install
npm run build

Getting Your Crisp API Credentials

You’ll need to create a Crisp Marketplace plugin to get API credentials. Here’s how:

Step 1: Access the Marketplace

1. Go to Crisp Marketplace
2. Click “Create a Plugin” (you need a Crisp account)

Step 2: Create Your Plugin

1. Fill in the basic plugin info:

   • Name: Something like “My MCP Integration” (only visible to you)
   • Description: “Personal MCP server integration”
   • Category: Select “Automation”
   • Privacy: Keep it private (unless you want to publish)

2. Click “Create Plugin”

Step 3: Get Your Credentials

After creating the plugin:

1. Go to your plugin’s settings page
2. Navigate to the “Tokens” section
3. You’ll find:
   • Plugin ID (this is your CRISP_IDENTIFIER)
   • Plugin Secret Key (this is your CRISP_KEY)

Step 4: Get Your Website ID

1. Go to your Crisp Dashboard
2. Click on Settings (gear icon)
3. Go to Website Settings
4. Your Website ID is in the URL: app.crisp.chat/website/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX/
5. Or find it under Setup Instructions > Website ID

Step 5: Configure Plugin Permissions

Back in the Marketplace plugin settings, you need to enable the required scopes:

1. Go to your plugin’s “Permissions” tab

2. Enable these scopes:

   • website:conversation:sessions - Read conversations
   • website:conversation:messages - Read/write messages
   • website:conversation:states - Change conversation states
   • website:conversation:routing - Assign conversations
   • website:conversation:metas - Read/write metadata
   • website:operators:list - List team members
   • website:visitors:list - List visitors

3. Click “Save”

Step 6: Install Plugin on Your Website

1. Go to the “Installations” tab in your plugin settings
2. Click “Add Installation”
3. Select your website
4. Confirm the installation

You’re now ready to use the MCP server!

Configuration

Set these environment variables:

Usage with Claude Code

Add this to your Claude Code MCP settings (~/.claude/settings.json):

{
  "mcpServers": {
    "crisp": {
      "command": "node",