Universal Bland AI MCP Server

Create sophisticated voice AI systems from plain English descriptions. This Model Context Protocol server gives you complete access to Bland AI’s voice calling platform through 20 powerful tools.

What’s New in v1.4.2

New Pathway Functions:

• Enterprise Sales System with B2B qualification and objection handling
• AI Customer Service Hub with multi-specialist routing and escalation
• Intelligent Appointment Booking with real-time scheduling
• Custom Workflow Builder with unlimited decision points

Advanced Global Nodes:

• Global Help - interrupt any conversation for assistance
• Global Escalation - instant manager routing
• Global Objection Handling - smart resolution across all pathways
• Global Rescheduling - appointment changes from anywhere

Real Business Examples Tested:

• SmileFirst Dental Practice (6 services + global rescheduling)
• CloudFlow Enterprise Sales (lead scoring + CRM integration)
• TechCorp AI Support
• Smart Loan Processing (5 decision points + compliance)

What This Does

Instead of basic “make call” and “get transcript” functionality, this gives you access to Bland AI’s complete platform. You can create complex conversation flows, manage sales pipelines, and automate workflows using natural language.

Coverage: 20 tools covering 94% of Bland AI’s API (64 out of 68 endpoints)

Why I Built This

Existing Bland AI integrations felt limited. This gives you:

• Complete API access - Nearly every Bland AI feature available
• Smart pathway creation - Build conversation flows with decision logic
• Natural language interface - Describe what you want, get production-ready workflows
• Enterprise features - BANT qualification, objection handling, CRM integration
• Universal compatibility - Works with Claude Desktop, Cursor, or any MCP platform

Quick Start

# Install globally
npm install -g universal-bland-ai-mcp-server

# Test it works
universal-bland-mcp mcp:test

Setup

Requirements:

• Node.js 18+
• Bland AI API key from app.bland.ai
• Claude Desktop, Cursor, or any MCP-compatible platform

Environment: Create a .env file:

BLAND_API_KEY=your_api_key_here
LOG_LEVEL=info
NODE_ENV=development

Configuration

For Claude Desktop:

{
  "mcpServers": {
    "bland-ai": {
      "command": "universal-bland-mcp",
      "env": {
        "BLAND_AI_API_KEY": "your_api_key"
      }
    }
  }
}

For Cursor:

{
  "servers": {
    "bland-ai": {
      "command": "universal-bland-mcp",
      "env": {"BLAND_AI_API_KEY": "your_key"}
    }
  }
}

Main Features

Smart Calling:

• make_smart_call - Describe what the call should accomplish
• manage_active_calls - Monitor and control live calls
• create_voice_campaign - Launch batch campaigns
• analyze_call_performance - Get insights from call data

Build Conversation Flows: