Claude Skills Marketplace: 51 free skill packs, 1178 Claude Skills (Agent Skills) for Claude Code and Claude.ai.
Overview
They cover people ops and HR, management and leadership, recruiting, customer service, product and project management, L&D and corporate training, design thinking, design sprints, DesignOps and design leadership, innovation, proposals and case studies, graduate and early-career work including a first job, LinkedIn, networking and junior marketing, French public-procurement bids, French B2B field sales, French annual-review and career-path interview campaigns, French recruiting end to end under French labour law, the whole French HR year under French labour law, pricing your expertise under AI pressure, an authentic LinkedIn presence for founders and consultants, finding clients for people who sell their own expertise, winning clients through your own network on LinkedIn, UX and user research, winning proposals when the client has AI too, and workshop facilitation. Each pack installs as one Claude Code plugin, or as one zip per skill on claude.
README
Claude Skills Marketplace — themed skill packs for Claude Code and Claude.ai
65 free Claude Skill packs, 1637 skills in all, for Claude Code and Claude.ai. They cover people ops and HR, management and leadership, recruiting, customer service, product and project management, L&D and corporate training, design thinking, design sprints, DesignOps and design leadership, innovation, proposals and case studies, graduate and early-career work including a first job, LinkedIn, networking and junior marketing, French public-procurement bids, French B2B field sales, French annual-review and career-path interview campaigns, French recruiting end to end under French labour law, the whole French HR year under French labour law, pricing your expertise under AI pressure, an authentic LinkedIn presence for founders and consultants, finding clients for people who sell their own expertise, winning clients through your own network on LinkedIn, UX and user research, winning proposals when the client has AI too, and workshop facilitation. Each pack installs as one Claude Code plugin, or as one zip per skill on claude.ai, and is free to use inside your company.
Claude Skills (also called Agent Skills) are folders containing a SKILL.md file that teach Claude how to do a specific job the way your team does it. This repository is a marketplace of themed skill packs: each pack bundles a set of skills plus the reference files they share, around one real job to be done.
Install everything in one line (Claude Code):
/plugin marketplace add polar-bear-org/claude-skills
Browse all packs with guides: one page per pack, with a guide and a download.
Built and maintained by Polar Bear (LinkedIn), a people ops consultancy for human-size teams (20–200 people), founded by ex-McKinsey consultants. These are the skills we run our own company on.
Available packs
| Pack | Skills | What it is for | Guide | Install |
|---|---|---|---|---|
| Workshop Pack | 7 | Running workshops, offsites, and facilitated working sessions that end with a decision, not a feeling | Guide | /plugin install workshop-pack@polar-bear-skills |
| Annual Review Cycle Pack | 11 | Running a performance review cycle end to end — growth matrix, review forms, self-reviews, growth memos, 1:1s — without performance software | Guide | /plugin install review-cycle-pack@polar-bear-skills |
| Design Thinking Pack | 33 | Carrying a design project from a fuzzy challenge to a tested, decision-ready concept — framing, research, synthesis, ideation, testing, and the playback | Guide | /plugin install design-thinking-pack@polar-bear-skills |
| Onboarding Pack | 12 | Carrying a new hire from “yes” to day 90 — pre-boarding plan, setup emails, welcome brief and pack, checklist and dashboard, team deck, intro email, first goals, first week | Guide | /plugin install onboarding-pack@polar-bear-skills |
| Design Sprint Pack | 13 | Selling, running, and landing a five-day design sprint — qualification, challenge framing, casting the room, recruiting five testers, the week itself, and the Monday after | Guide | /plugin install design-sprint-pack@polar-bear-skills |
| DesignOps Pack | 12 | Making the invisible ops of a design team explicit — the ops map, the critique ritual, the handoff standard, design-system governance, file conventions, request intake, capacity, onboarding, and the handbook | Guide | /plugin install designops-pack@polar-bear-skills |
| Innovation Pack | 12 | Running an innovation program that tests real bets and kills most of them cheaply — the charter, the gates, the ledger, the portfolio map, challenges and ideation, discovery interviews, experiments, gate reviews, the investment case, and the sunset | Guide | /plugin install innovation-pack@polar-bear-skills |
| Employer Branding Pack | 12 | Building an employer brand a joiner’s first week does not disprove — the listening round, the peer-claims map, the evidence base, the EVP, the careers page and the job ad, the realistic preview, hiring content, the measures, the first-weeks check, and the quarterly review | Guide | /plugin install employer-branding-pack@polar-bear-skills |
| Case Study Factory Pack | 10 | Turning one thirty-minute interview about a delivered project into a case study in every format — the source file, the short web case, the long read, the one-pager and two-pager as PowerPoint files, the credentials slide, the LinkedIn posts, the award entry, the proposal paragraph, and the video script | Guide | /plugin install case-study-factory-pack@polar-bear-skills |
| Proposals Pack | 12 | Writing a proposal deck the client can decide from, section by section, from an RFP or your own notes, ending in a .pptx — the firm context, the brief, the storyline, the context, market, problem, vision, approach, team and investment sections, the deck build, and the review from the client’s chair | Guide | /plugin install proposals-pack@polar-bear-skills |
| Creative Futurology Pack | 12 | Turning signals of change into scenarios and scenarios into decisions — the focal question, the sourced signal scan, the trends, the uncertainty map, three or four constructed futures, the artifacts, the strategy wind tunnel, the roadmap, the signposts, the trend report, the workshop, and the leadership playback | Guide | /plugin install creative-futurology-pack@polar-bear-skills |
| Compassionate Leadership Pack | 20 | Feedback, conflict, workload, grief, change, exits, and more human workplaces; includes ChatGPT and other portable prompts | Guide | /plugin install compassionate-leadership-pack@polar-bear-skills |
| Employee Experience | 10 | Listen to employees, find friction in the work, and turn feedback into changes people can see. | Guide | /plugin install employee-experience-pack@polar-bear-skills |
| Team Performance | 10 | Run useful retrospectives, agree team norms, and improve coordination in everyday work. | Guide | /plugin install team-performance-pack@polar-bear-skills |
| Stakeholder Relationships | 10 | Understand recurring stakeholder friction, prepare a repair conversation, and agree a more workable relationship. | Guide | /plugin install stakeholder-relationships-pack@polar-bear-skills |
| Failures and Mistakes | 8 | Respond to mistakes, understand what happened, take responsibility, and test changes that reduce repeat failures. | Guide | /plugin install failures-and-mistakes-pack@polar-bear-skills |
| Delegation | 10 | Choose what to delegate, agree outcomes and decision rights, and support progress without taking the work back. | Guide | /plugin install delegation-pack@polar-bear-skills |
| Changing Ways of Working | 10 | Define a behavior change, understand barriers, involve the team, and learn from a practical pilot. | Guide | /plugin install ways-of-working-change-pack@polar-bear-skills |
| Handling Disagreements | 10 | Clarify a disagreement, understand the other view, test options, and reach a decision people can work with. | Guide | /plugin install disagreements-pack@polar-bear-skills |
| Time for Top Priorities | 10 | Clarify priorities, confront capacity, protect focused time, and renegotiate commitments. | Guide | /plugin install top-priorities-pack@polar-bear-skills |
| Important Decisions | 10 | Frame a consequential choice, compare options, challenge assumptions, and record what would change your mind. | Guide | /plugin install important-decisions-pack@polar-bear-skills |
| AI & Psychological Safety | 6 | Clarify a concern, question a proposed decision, rehearse speaking up, invite disagreement, prepare a response, and follow through; includes ChatGPT and other portable prompts | Guide | /plugin install ai-psychological-safety-pack@polar-bear-skills |
| AI for Customer Service | 32 | Running a support desk, from the hard reply to the bot handoff — abusive-contact and de-escalation rules, service recovery, complaints and refunds, workload rules, Erlang C staffing, backlog recovery and handover, RACI, metrics, QA, training and role play, the escalation matrix, SLAs and OLAs, bug reports, release readiness and incident comms, CSAT, NPS and CES, ticket taxonomy and 5 Whys, saved replies, the knowledge base and the policy, journey maps and service blueprints, and chatbot handoff, deflection and an AI use policy | Guide | /plugin install ai-for-customer-service-pack@polar-bear-skills |
| AI for HR | 32 | Running HR as a clear, fair process, from complaints and investigations to leave, pay bands and the handbook — the HR RACI, calendar, compliance register, audit and dashboard, employee relations intake, grievance and disciplinary procedures, investigation plans and reports, the case log, PIPs, warning and termination letters, leave of absence, accommodations, absence management and the leave policy, job architecture, salary bands, pay equity and compensation philosophy, one policy, the handbook, the code of conduct and the policy FAQ, stay and exit interviews, offboarding, offers, onboarding and probation reviews | Guide | /plugin install ai-for-hr-pack@polar-bear-skills |
| AI for Managers | 31 | Running a team, from the first 1:1 to the hard conversation — difficult conversation prep, SBI feedback, PIPs, conflict resolution and the return-to-work conversation, the new manager 30-60-90 plan, 1:1 agendas and the manager README, levels of delegation, handoff notes, the RACI and the cross-training plan, capacity planning, the Eisenhower matrix, psychological safety checks and the team AI playbook, managing up briefs, skip-levels, change announcements and DACI decisions, team meeting agendas, working agreements and retrospectives, the team charter, team OKRs and SMART goals, GROW coaching, career conversations, IDPs, stay interviews and recognition notes | Guide | /plugin install ai-for-managers-pack@polar-bear-skills |
| AI for Product Management | 31 | Deciding what to build, what to drop and whether it worked — feature request triage, cost of delay, RICE and MoSCoW prioritisation, the Kano model, product vision and strategy, the north star metric, product OKRs and the now-next-later roadmap, customer interview guides and interview synthesis, jobs to be done, opportunity solution trees and assumption mapping, the working backwards PR/FAQ, prototype briefs, PRDs, story mapping and user stories, the product role charter, DACI decisions, the decision log and the pre-mortem, competitive analysis, the value proposition canvas, go-to-market plans and release notes, HEART success metrics, experiment design and the post-launch review | Guide | /plugin install ai-for-product-management-pack@polar-bear-skills |
| AI for Project Management | 31 | Running a project from charter to clean handover — the project charter, kickoff agenda and scope statement, change requests, MoSCoW prioritisation and the work breakdown structure, three-point PERT estimates, dependency maps, the critical path, Gantt charts and resource allocation, pre-mortems, the risk register and the RAID log, stakeholder maps, the RACI matrix, escalation emails, steering committee decks and the decision log, the project management plan, meeting minutes, sprint planning, Kanban boards and retrospectives, status reports, burndown charts, earned value management and the communication plan, lessons learned, the closure report and the project handover | Guide | /plugin install ai-for-project-management-pack@polar-bear-skills |
| AI for Recruiting | 31 | Recruiting from the intake meeting to the signed offer, in-house and on the agency desk — the intake meeting, the job scorecard, the salary range brief and the hiring process plan, the candidate communication plan, scheduling messages, rejection emails and the candidate experience survey, the job description, the job ad and the employee referral program, Boolean search strings, talent mapping, sourcing strategy and outreach emails, screening questions, STAR interview questions, the structured interview, the work sample test and the interview scorecard, the debrief, reference checks, the offer letter and the counter-offer plan, agency business development, terms of business, candidate submittals and client search updates, recruiting metrics, an AI recruiting policy and interviewer training | Guide | /plugin install ai-for-recruiting-pack@polar-bear-skills |
| AI for Training | 30 | L&D and corporate training from the first training request to proof of what changed — training request intake, performance gap analysis, training needs assessment and action mapping, SME interview guides, content triage and the SME review plan, learning objectives, the instructional design document and the curriculum map, scenario-based learning, e-learning storyboards, knowledge checks, job aids and the AI content QA checklist, the session plan, the facilitator guide, role-play training and the train-the-trainer kit, the 70-20-10 plan, the spaced repetition plan, the manager follow-up kit and the onboarding training plan, the Kirkpatrick evaluation plan, the training evaluation form, the success case study and the training ROI estimate, the annual training plan, the ADDIE project plan and compliance training | Guide | /plugin install ai-for-training-pack@polar-bear-skills |
| Claude Docs for Product Managers | 41 | The documents product people write, from the first brief to the post-launch review — the writing style guide, the doc template kit and the six-line doc brief, customer interview guides, user research summaries and competitive analysis, opportunity assessments, the lean, business model and value proposition canvases, problem statements, the product one-pager, the PRD, AI feature specs and eval plans, user stories and acceptance criteria, trade-off and decision memos, the working backwards PR/FAQ and the business case, product strategy, the roadmap narrative, product OKRs and the weekly update, metrics reviews, the roadmap review pre-read, the QBR and the board memo, launch plans, the sales enablement brief, release notes, sunset notices, experiment readouts and post-launch reviews, meeting notes, the decision log, the team charter, the handover and new-PM onboarding, RFC reviews, the executive summary and the plain language edit | Guide | /plugin install docs-for-product-managers-pack@polar-bear-skills |
| Claude for AI Product Managers | 36 | Deciding if AI fits, testing it before launch and keeping it honest after — the AI use case canvas, the failure modes map, the workflow or agent decision, model selection and the prototype brief, the AI PRD, success criteria, the behavior contract, human-in-the-loop design and the data privacy brief, the system prompt and context engineering briefs, the agent spec and tool descriptions, error analysis, the golden dataset, synthetic test data, the eval rubric, the LLM-as-a-judge prompt and the eval plan, the red teaming plan, the AI UX review, the impact assessment, the risk register, questions for legal, the launch checklist and launch gates, the weekly quality review, feedback signals, prompt regression tests, the model migration plan and the incident response plan, unit economics, the usage and pricing test, the feature card and the exec brief | Guide | /plugin install ai-product-managers-pack@polar-bear-skills |
| Claude Opus 5.5 for Product Managers | 39 | Running the whole product cycle with Claude, in seven phases that each hand a named artifact to the next — the product project, the product context file, turning a repeat task into a skill, the connector plan and draft-only routines, the problem frame, the product health read, the stakeholder map, the issue tree, the hypotheses and the discovery workplan, the call synthesis, the competitor landscape, market sizing, needs-based segments, usage analysis and the deep research brief, distinct options, scenario models, the option scorecard, the business case, the red team review and the recommendation, the roadmap, the spec in Claude Docs, the prototype in Claude Design, Claude Code for a PM, the KPIs and the experiment readout, the executive summary, the leadership memo, the deck in Claude Slides, the hard questions and the decision meeting, the morning brief, feedback triage, the weekly update, meeting prep and the weekly wrap | Guide | /plugin install opus-for-product-managers-pack@polar-bear-skills |
| Claude Slides for Product Managers | 32 | Every deck a product person makes, drafted in Claude Slides from your own sources — the deck context file and its metric dictionary, the slide design system, the deck brief, the ghost deck of action titles, doc to deck, the audience cuts, the one- and two-slide executive summaries, the roadmap review, the strategy deck, the QBR, the business case, the board pre-read, the stakeholder update, the all-hands, the research readout, the onboarding deck, sprint review, retrospective, working agreement, OKR check-in, kickoff, offsite, the launch and sales decks, case study slides, the demo, the advisory board, the conference talk, the numbers check, the design-system build, the one-claim-per-slide restyle and the pre-read slidedoc | Guide | /plugin install slides-for-product-managers-pack@polar-bear-skills |
| The Complete Claude Guide for Product Managers | 42 | The whole product job, stage by stage, from the vision to the weekly update — the product vision and strategy, the impact map, market sizing, the lean canvas, the north star metric and the roadmap, customer interview guides, interview synthesis, personas, the journey map, jobs to be done, the value proposition canvas and the opportunity solution tree, feature request triage, RICE, ICE and WSJF, cost of delay, the business case, DACI and the decision log, the one-pager, the PR/FAQ, the prototype brief, the PRD and the AI feature spec, the story map, user stories, sprint planning, the sprint review and MoSCoW, competitive analysis, the go-to-market plan, the pre-mortem and release notes, success metrics, experiment design and the post-launch review, plus the weekly update, the retro and the quarter plan | Guide | /plugin install complete-claude-guide-for-product-managers-pack@polar-bear-skills |
| Claude for Business Graduates | 31 | The work a business graduate is hired for, then how to show it — the AI delegation map, the Claude Project setup, the task brief, the output check and the AI use statement, the company research brief, PESTLE, SWOT and a weekly commercial awareness habit, the issue tree, the spreadsheet explainer, the data analysis walkthrough, the simple financial model and the sanity check, the executive summary, the email to senior stakeholders, the business case and the weekly status update, the deck storyline, chart choice, the slide build and the deck review, the proof project brief, the AI work log, the portfolio case study and the project reflection, plus the job ad decoder, CV evidence lines, AI interview answers, the application voice check and assessment centre case practice | Guide | /plugin install grad-business-pack@polar-bear-skills |
| Nail Your First Job with Claude | 31 | Getting up to speed in your first job, from before day one to your first review — the company research brief, the Claude Project for your first 90 days and the first week plan, the AI policy card, the data check before you paste, the AI task picker, the output check and the disclosure note, the question log, the work glossary, the who does what map and the document explainer, the 30 60 90 day plan, first goals, the ways of working note, the weekly plan and the priority clash reply, the email to a senior colleague, meeting notes, the spreadsheet check, the short report, the presentation of your work and the mistake recovery note, the brag document, the weekly update, the 1:1 agenda, the feedback request and first review prep, plus the weekly learning review, the stretch assignment ask and the internal network plan | Guide | /plugin install grad-first-job-pack@polar-bear-skills |
| Claude for LinkedIn Networking for Recent Graduates | 28 | An honest LinkedIn presence in your own voice, from an empty profile to a 20-minute weekly routine — the experience inventory interview, the target role brief, the personal voice guide and the personal AI use policy, the headline, the About section, experience entries, education and projects entries, the skills section and the profile audit, the project interview, the project case study, the Featured section plan and the recommendation request, the post ideas bank, the learning, project and milestone posts and the voice check, the follow list, the thoughtful comment and the connection request note, Open to Work settings, the recruiter reply with a scam check and the alumni search plan, plus the weekly 20-minute routine, the activity log and the monthly profile refresh | Guide | /plugin install grad-linkedin-pack@polar-bear-skills |
| Claude for Marketing Graduates | 31 | Doing the junior marketing job well with Claude and then showing it, from first brief to first job — the brand voice guide, the reusable prompt brief, the AI draft review and the claim substantiation check, the audience persona, the jobs-to-be-done map, the competitor content audit and the sourced SWOT, the creative brief, the messaging house, the campaign plan, the See Think Do Care plan and the launch checklist, the content calendar, social posts, short video script, email newsletter, landing page copy and SEO content brief, the metrics readout, the monthly report and the A/B test plan, the proof project plan, the portfolio case study, the How I Used AI note and the portfolio post, plus the job ad decoder, the marketing CV, the cover letter, the take-home task prep and interview practice | Guide | /plugin install grad-marketing-pack@polar-bear-skills |
| Claude Graduate Networking Guide | 30 | Networking from the people you already know to your first job — the networking brief, the target employer list and the elevator pitch, the LinkedIn data export reader, the network map, closeness tiers and the contact shortlist, the alumni search plan, person research notes and the employer research brief, the reason to write, message points, the connection request note, the speculative application email, the grammar check and the follow-up nudge, the coffee chat prep sheet, informational interview questions, the practice conversation, the chat debrief and the thank-you note, the careers fair plan, employer event prep and the 48-hour follow-up, plus the helper brief, the introduction request, the forwardable blurb, the referral ask, the close-the-loop note and the networking log | Guide | /plugin install grad-networking-pack@polar-bear-skills |
| Claude pour les Appels d’Offres | 30 | Répondre aux appels d’offres publics en français, de la veille au retour d’expérience — le plan de veille et la grille go / no-go, le rétroplanning, la note de synthèse du DCE, la matrice de conformité, les points de vigilance du CCAP et les questions à l’acheteur, le groupement et la sous-traitance, le DUME ou DC1 et DC2 et les pièces de candidature, les axes de différenciation, le plan du mémoire technique, la compréhension du besoin, la note méthodologique, le planning d’exécution et les moyens humains et techniques, les fiches références, le volet environnemental et RSE et le tableau des preuves, la lecture du BPU et du DQE, le contrôle de cohérence prix et mémoire et la justification d’offre anormalement basse, la relecture côté évaluateur, le contrôle final et le plan de dépôt, puis la réponse à une demande de précisions, la préparation de l’audition, la demande des motifs de rejet, le retour d’expérience et la bibliothèque de contenus | Guide | /plugin install fr-appels-offres-pack@polar-bear-skills |
| Pricing Under AI Pressure | 29 | Pricing your expertise when your clients have AI too, from your own numbers to the price increase letter — the floor rate calculator, the client profitability map, the AI activity map and the AI cost ledger, the AI savings decision, the full-price work list, the AI positioning statement and the pricing models comparison, the productized service sheet, the service blueprint, offer unit economics and the AI workflow handover offer, value discovery questions, the value-based pricing worksheet, the outcome-based pricing plan and the three-option proposal, the price conversation prep sheet, the AI objection answer, the AI discount response, the AI-written brief review and client AI feedback triage, the AI disclosure policy, the statement of work and AI contract questions, then retainer redesign, the scope change request, the price increase plan and letter, and the quarterly pricing review | Guide | /plugin install ai-pricing-pack@polar-bear-skills |
| Claude Playbook for Authentic LinkedIn Presence | 29 | A LinkedIn presence built from your own ideas, in your own voice, that starts client conversations — the ideal client profile, the buying situations map, the point of view statement and the positioning statement, the headline, the About section, the Featured section plan and the recommendation request, the founder interview, the client questions log, the content repurposing plan and the idea bank, the personal voice guide, voice memo to post, the AI tells check, the claim and permission check and the AI use statement, the project story post, the lesson learned post, the opinion post and the carousel outline, the warm conversations list, thoughtful comment angles, the connection request note and the conversation opener, plus the content calendar, the weekly LinkedIn hour, the conversations log and the monthly review | Guide | /plugin install authentic-linkedin-presence-pack@polar-bear-skills |
| Claude for Design Leaders | 32 | Framing, explaining, defending and proving design work, and growing a team and a career — the stakeholder map and interview guide, the problem framing brief and the design strategy one-pager, design principles, the options trade-off table, the DACI decision sheet, the rationale doc and the decision log, the pre-wire plan, the design review deck, the stakeholder feedback log and the pushback brief, the quality bar, the critique ritual, the session brief and crit notes to actions, the HEART metrics plan, the impact write-up, the UX debt register and the investment case, the UX maturity assessment, the operating rhythm, the delegation board, the hiring loop, a designer’s 30-60-90 and SBI feedback prep, plus the new lead’s 90-day plan, the staff path map, the brag document, the promotion case and the leadership case study | Guide | /plugin install design-leaders-pack@polar-bear-skills |
| Claude Guide for Finding Clients | 32 | Winning clients, from your warm network to the signed proposal — the 90-day business development plan, the weekly business development hour, the pipeline review and the win/loss review, the past client reconnect list, the key account plan, the referral request and the referral partner plan, the writing voice guide, the warm network map, the reconnect message, the warm introduction request and the event networking plan, the ideal client profile, the positioning statement, the productized service offer and the AI use statement, the case study interview, the case study one-pager and the credentials deck, the target account list, the account research brief and the trigger outreach email, the deal qualification checklist, the discovery call guide and recap and the bid/no-bid decision, plus the consulting proposal, pricing options, the proposal deck, the proposal follow-up plan and the objection response | Guide | /plugin install finding-clients-pack@polar-bear-skills |
| Claude pour les commerciaux | 29 | Le métier commercial B2B en français, dans l’ordre d’une affaire et d’une semaine — la fiche compte, la cartographie des décideurs, le plan de compte et le plan d’action commercial, la liste de prospection, la raison d’écrire, le message de prospection et la trame d’appel, la préparation de rendez-vous, le guide de découverte, l’argumentaire CAP et le traitement des objections, le compte rendu de visite, la fiche CRM et l’email récapitulatif, le brief de proposition, la proposition commerciale, le devis, le cas client, la relance de devis et les opportunités en sommeil, la préparation de négociation, le plan de concessions et le plan d’action mutuel, puis la revue de pipe, le prévisionnel, le rapport d’activité, l’organisation de la semaine et le bilan d’affaire | Guide | /plugin install fr-commerciaux-pack@polar-bear-skills |
| Claude pour les entretiens annuels | 20 | La campagne d’entretiens annuels et l’entretien de parcours professionnel en français, dans l’ordre où les RH la mènent — la note sur la réforme, la note de cadrage et le rétroplanning, la note d’information au CSE, les règles RGPD et les messages de campagne, la trame d’entretien annuel, la trame d’entretien de parcours et la trame forfait jours, le référentiel de compétences, le guide des objectifs SMART et le guide manager, les comptes rendus annuel et de parcours, la revue d’une évaluation contestée, puis le registre des entretiens, l’état des lieux récapitulatif, la synthèse des besoins de formation, la fiche de financement et le bilan de campagne | Guide | /plugin install fr-entretiens-pack@polar-bear-skills |
| Claude pour le recrutement | 32 | Recruter en français et en droit français, du besoin du manager à la fin de la période d’essai — le brief de recrutement, la fiche de poste, la fourchette salariale et le processus, l’annonce, le plan de sourcing, la recherche booléenne, les messages d’approche et la cooptation, la grille de lecture des CV, la trame de préqualification et la mise en situation, le guide d’entretien structuré, les questions STAR, le contrôle de non-discrimination, la grille d’évaluation et la formation des recruteurs, le débrief, la prise de références, le plan de communication candidat et les réponses négatives, la promesse d’embauche, le plan d’intégration et le suivi de la période d’essai, la prise de commande intérim, les conditions du cabinet, la présentation de candidat et le point client, puis la notice RGPD, les durées de conservation, la charte IA et le tableau de bord | Guide | /plugin install fr-recrutement-pack@polar-bear-skills |
| Claude pour les RH | 32 | Tenir toute l’année RH en français et en droit français, de la fiche de poste au départ d’un salarié — la charte d’usage de l’IA, la pseudonymisation avant Claude et la fiche de registre RGPD RH, le calendrier social, le registre des obligations RH, la note de veille sociale et l’index égalité et la transparence salariale, la fiche de poste, la promesse d’embauche, le parcours d’intégration et le suivi de la période d’essai, l’entretien de parcours professionnel, le plan de développement des compétences et le plan d’accompagnement individuel, l’ordre du jour du CSE, le dossier d’information-consultation et le procès-verbal du CSE, le document unique (DUERP), la politique congés et absences, le suivi d’un arrêt maladie, l’aménagement de poste et la note mutuelle et prévoyance, le recueil d’un signalement, la procédure de signalement, le plan et le rapport d’enquête interne, puis le règlement intérieur, la procédure disciplinaire, les courriers disciplinaires, la lettre de licenciement, la rupture conventionnelle et le départ d’un salarié | Guide | /plugin install fr-rh-pack@polar-bear-skills |
| Claude for Networking on LinkedIn | 31 | Winning clients through the people you already know, from your own network to warm introductions — the networking brief, the ideal client fit criteria, the elevator pitch and the five-minute favor list, the LinkedIn data export guide, the network fit map, closeness tiers, the dormant ties list and the hand-picked shortlist, the person research brief, the trigger event scan and the coffee chat prep, the reason to write, talking points, the message checklist and the grammar check, the past client reconnect list, the client check-in, the after-action review, the client case study and the client relationship map, the introduction ask, the forwardable blurb, the double opt-in introduction, the shared introduction list, the partner agreement and the thank-you note, plus the run of ten, the follow-up tracker, the personal CRM log and the monthly network review | Guide | /plugin install networking-on-linkedin-pack@polar-bear-skills |
| UX Research with Claude | 32 | Planning, recruiting, running, synthesising and sharing user research with real users only — the desk research summary, the assumption map, the research plan and the synthetic user check, the recruitment brief, the screener, the consent form, the data handling plan, the incentive plan and the participant database, the interview guide, the moderated and unmoderated usability test plans, the usability benchmark, the survey design and the diary study plan, the contextual inquiry plan, the accessible session plan, the AI feature study and the interview debrief, thematic analysis, usability findings, survey analysis, insight statements and the evidence trace audit, the journey map, jobs to be done statements and the opportunity solution tree, plus the readout deck, the action tracker, repository entries and the tagging taxonomy | Guide | /plugin install ux-research-pack@polar-bear-skills |
| Claude for Winning Proposals | 31 | Winning the work when the client has AI too, one deal from qualification to the win/loss review — MEDDIC qualification, the buying committee map, the bid/no-bid gate, the AI-written brief review, the pre-call brief, the call agenda, questions and notes, the cost of inaction, the recap email, the problem statement and issue tree, good-better-best options, the fee structure and MoSCoW scope, the proposal, win themes, case study paragraph, AI use statement and SOW, the red team review, walk-through deck and executive summary, the AI objection answer, quote comparison, objection map and negotiation plan, plus the mutual action plan, follow-ups, client decision brief and win/loss review | Guide | /plugin install winning-proposals-pack@polar-bear-skills |
| The Complete Claude Guide for L&D | 40 | The whole L&D job, from the training request to the report to executives: the request triage, the performance gap, the sponsor conversation, the needs by role and the action map, the expert interview, the task breakdown and the review plan, objectives, the evaluation plan, the design document and the curriculum map, scenarios, the storyboard, the knowledge check, the role-play, the check of an AI draft and the learner walkthrough, the session plan, group work, slides, the facilitator guide, the pilot and trainer preparation, the job aid, the 70-20-10 plan, spaced practice, the manager briefing and onboarding, the feedback form, use on the job, the ROI estimate, the one-page report and the programme review, plus the year plan, the business case, the vendor brief, compliance training and the team’s AI rules | Guide | /plugin install complete-guide-ld-pack@polar-bear-skills |
| Claude for Instructional Designers | 32 | Building one course from the request to the release, with the checks a person runs before it ships: the course brief, the learner analysis, the action mapping workshop and the estimate the sponsor signs, the SME interview script, the source content triage and the review and sign-off plan, measurable learning objectives, the course design document, the curriculum map and the assessment blueprint, the branching scenario, the storyboard, the video script, knowledge check questions and the job aid, the interactive practice activity, the slides build, the microlearning series and the live session conversion, the AI content accuracy check, the does it teach review, the accessibility check, the designer run-through, the SME review round and the learner pilot test, plus the release sign-off record, the release note and the course data review | Guide | /plugin install instructional-designers-pack@polar-bear-skills |
| Claude for Trainers and Facilitators | 32 | Preparing, running and following up one session or programme, with Claude preparing and the trainer deciding what happens in the room: the purpose brief, the sponsor kickoff questions and the pre-session survey, the session plan, the workshop agenda, the time budget, the group activity bank, the role-play practice kit and the virtual redesign, the invitation, the run sheet, the facilitator guide, the slide outline and the handout, the openers, the agreements and consent wording, the difficult moments plan, the debrief questions and the wall capture, the if-then action plan, the practice assignment, the follow-up sequence, the spaced retrieval plan and two skills for participants’ managers, plus the feedback form, the session summary, the facilitator retro, the sponsor debrief, the training proposal, the 70-20-10 programme plan and the train-the-trainer handover | Guide | /plugin install trainers-pack@polar-bear-skills |
| Claude Guide for Training Impact | 30 | Proving what a training programme changed, from the request to the decision about what comes next: the training request brief, sponsor discovery questions, the performance problem diagnosis and non-training options, the critical behaviours map, the success measures agreement, the baseline plan and the Kirkpatrick data collection plan, the post-training survey, the follow-up survey, the behaviour observation checklist, the learner interview guide and the business data request, the before-and-after results table, open comment themes and the contribution analysis, the success case write-up, the ROI range, the sponsor one-pager and the early warning note, the L&D metrics set, the quarterly report, the executive briefing and the overclaim check, plus the evidence review meeting, the decision record, the shortfall note, the needs assessment update, the priority plan and the business case | Guide | /plugin install training-impact-pack@polar-bear-skills |
| Claude Guide for AI Adoption | 32 | Getting a team to use AI well, from the first pilot to the habit, with nobody’s use tracked: the adoption brief, the anonymous starting point survey, the use case map and the barrier diagnosis, the pilot plan with a stop rule, the team involvement plan and the capacity check, the basics curriculum, the hands-on session plan, practice tasks, the output check, the job aid and the train-the-trainer kit, the manager kit, the team AI agreement, the follow-up guide and the freed time agreement, the rules explainer, the answer on jobs, the concern statement and the concern response log, value measures, the evidence review, use stories and the executive update, plus the champions network, the shared prompt library, the local adaptation review, the rollout decision and the quarterly habit review | Guide | /plugin install ai-adoption-pack@polar-bear-skills |
| Claude Guide for New Founders | 31 | The first months of a one-person practice, from your last job to your first clients, prepared from your own career, contacts and numbers: the career proof inventory, the ideal client profile, the point of view and the positioning statement, the runway plan, the floor rate and the productized service offer, the writing voice guide, the LinkedIn headline, About and experience section, the independence announcement and the one-page offer, the former employer terms check, the former colleagues list and the warm network map, the reconnect message, the introduction ask, coffee chat prep and the discovery call guide and recap, the first client proposal, price conversation prep and the onboarding note, plus the 90-day practice plan, the weekly selling hour, the conversation log and the monthly practice review | Guide | /plugin install new-founders-pack@polar-bear-skills |
| Claude for Fractional Leaders | 31 | Running a fractional engagement from the first retainer to the renewal, and several of them at once: the positioning statement, the fractional or full-time brief and the AI objection answer, the discovery questions, good-better-best engagement options, pricing models and the statement of work, the engagement charter, the onboarding checklist, the stakeholder map, the first 30 days diagnostic and the 90-day plan, the capacity plan, the week plan, the client log and the weekly review across clients, the weekly CEO update, the monthly value report, the board update and the early warning note, the team interface agreement, the relationship repair plan, the decision brief, the decision record and the sponsor change plan, plus the renewal review, the scope change request, the retainer redesign, the retainer increase plan and the handover note | Guide | /plugin install fractional-leaders-pack@polar-bear-skills |
| Claude Guide for Outreach | 32 | Opening conversations with people you do not yet know, where Claude does the research and you write and send every message: the ideal client profile, the buying situations map, the target account list and the warm path check, the company fact list, the source check and the company research brief, the contact shortlist, the identity check, the person research brief and the research coverage check, the trigger event scan, the buying signals watchlist and the reason to write, the writing voice guide, talking points, the cold email outline, the connection request note and the cold call outline, the message checklist, the outreach rules check, the run of ten plan and the follow-up tracker, plus reply triage, first call prep, the call recap, the outreach log and the outreach review | Guide | /plugin install outreach-pack@polar-bear-skills |
| Claude for Account Executives | 32 | Working named accounts from public sources and your own notes while you have the conversation: the account research brief, the stakeholder map, the account plan and the territory plan, the buying signals brief, the weekly call list, the reason to call and the call talk track, the sales call plan, discovery call questions, the cost of inaction, FAB statements and objection handling, sales call notes, the CRM update and the meeting recap email, the proposal brief, the sales proposal, the quote check, the customer proof story and the proposal follow-up, the negotiation plan, the concession plan and the mutual action plan, plus the pipeline review, the sales forecast, the stalled deals review, the weekly sales plan, the weekly manager update, MEDDPICC qualification, the deal review brief and the win/loss review | Guide | /plugin install account-executives-pack@polar-bear-skills |
| Claude for Consultants · Team in Claude | 39 | Winning and shaping client work when the client has AI too, from their brief to the signed scope: the AI-written brief review, MEDDIC qualification, the buying committee map and the bid or no-bid decision, the pre-call brief, the discovery call agenda, questions, notes and recap email, the cost of inaction, the problem statement, the issue tree and the hypothesis test plan, strategic options, the trade-off table and the recommendation memo, good-better-best options, the fee structure and the MoSCoW scope, the consulting proposal, win themes, the case study paragraph, the AI use statement, the statement of work and the red team review, plus the walk-through deck, the executive summary, the AI objection answer, the negotiation plan, follow-up emails, the client decision brief, the mutual action plan and the win/loss review | Guide | /plugin install consultants-pack@polar-bear-skills |
| Claude for Product Builders | 32 | Taking one idea from a question to a prototype real users can try, and on to a build, change or stop decision: the problem frame, the idea one-pager and the prototype test card with its dated pass line, the prototype brief, the screen-by-screen user flow and the prototype spec, the product context file, the design system brief, the clickable prototype and its heuristic review, the first working version, the error fix log and the sample data plan, the secrets and keys check, the personal data check, the access and sharing check and the pre-share sign-off, the tester recruitment and consent note, the five-user usability test plan and its findings, the prototype vs production note and the engineering handover note, plus the learning card and the build, change or stop decision | Guide | /plugin install product-builders-pack@polar-bear-skills |
| Claude for Product Designers | 32 | Framing, exploring, designing, prototyping, critiquing, testing, handing off and showing the impact of one piece of design work: the problem framing brief, the user journey map and the HEART metrics plan, design principles, the options trade-off table, the rationale doc and the decision log, the design system rules file, the product context file, the user flow, the UX writing copy deck and the UI states and edge cases table, the prototype brief and the share check, the quality bar, the self-critique, the accessibility review and the critique brief, the usability test plan and test findings, the handoff spec, the design system change record and the UX debt register, plus the review deck, the stakeholder feedback log, the pushback brief, the impact write-up and the portfolio case study | Guide | /plugin install product-designers-pack@polar-bear-skills |
| Claude Guide for Product Strategy | 32 | One product strategy cycle from the diagnosis to the roadmap and the quarterly review, with the choices left to a named person: the strategic question frame, the product health read, the issue tree and the hypothesis board, the competitive analysis, needs-based segments, the opportunity solution tree, the market size and the lean canvas, the vision board, strategic options, the decision matrix, the bets and the not-doing list, scenarios, the red team review, the pre-mortem and the recommendation memo, the business case, the north star metric and strategy KPIs, the impact map, the Now-Next-Later roadmap and quarterly OKRs, the strategy document, the one page, the deck, the roadmap review and the board memo, plus the decision record, the quarterly strategy review and the strategy change note | Guide | /plugin install product-strategy-pack@polar-bear-skills |
| Claude Guide for Product Interviews | 32 | Preparing product interviews from the job ad to the offer, built on work you really did: the target role brief, the job ad breakdown, the company research brief, interviewer research notes and the interview loop map, the career evidence inventory, the story bank, resume bullets and the LinkedIn profile, practice cases for product sense, metrics, prioritisation and execution, and app critique, behavioural answers, the portfolio or project walkthrough, questions to ask and a mock interview, the candidate AI use plan, the AI fluency answer and the AI work sample, the target company list, the reason to write and the referral ask, plus recruiter screen prep, the take-home plan, the round debrief, the job search tracker, the offer comparison, negotiation prep and the 30-60-90 day plan | Guide | /plugin install product-interviews-pack@polar-bear-skills |
More packs are in progress. Watch or star the repo to get them as they land.
Eleven packs also include standalone prompts for ChatGPT and other text assistants, in a portable/ folder: Compassionate Leadership, AI & Psychological Safety, Employee Experience, Team Performance, Stakeholder Relationships, Failures and Mistakes, Delegation, Changing Ways of Working, Handling Disagreements, Time for Top Priorities, and Important Decisions. See each pack’s README for project setup and platform differences.
Install
There are three ways to install, depending on where you use Claude.
1. Claude Code — plugin marketplace (recommended)
Inside a Claude Code session:
/plugin marketplace add polar-bear-org/claude-skills
/plugin install workshop-pack@polar-bear-skills
That is it. The skills load automatically and Claude picks the right one when you describe the task (“help me structure a 3-hour session on pricing”), or you can call one by name (“run intention-framer”).
To update later: /plugin marketplace update polar-bear-skills.
2. Claude.ai (web, desktop, mobile) — upload the zips
Every pack ships ready-to-upload zips in its install/ folder, one per skill.
- Turn on Settings → Capabilities → Code execution and file creation (skills require it).
- Go to Settings → Customize → Skills → Upload skill.
- Upload one zip per skill.
- Add the pack’s files from
resources/to your Claude Project as project knowledge.
3. Manual — copy the folder
Skills are just folders. Copy any skill into your skills directory:
git clone https://github.com/polar-bear-org/claude-skills.git
cp -r claude-skills/packs/workshop-pack/skills/* ~/.claude/skills/ # personal, all projects
# or
cp -r claude-skills/packs/workshop-pack/skills/* .claude/skills/ # this project only
Skill index
Every skill in this repository, searchable in one table.
Workshop Pack — packs/workshop-pack
| Skill | What it does | Say this to trigger it |
|---|---|---|
intention-framer |
Turns “we should run a workshop” into a real outcome worth a room — or tells you honestly that it should be an email | “I need to plan a workshop”, “help me frame this offsite” |
agenda-designer |
Builds the arc: divergence, convergence, timeboxes, group splits, energy curve | “design the session”, “what exercises should we run” |
pre-work-drafter |
The invite, the pre-read, and the “come with” ask — short enough to actually be read | “write the workshop invite”, “draft the pre-read” |
run-sheet-builder |
The full facilitators pack: run sheet with transition scripts and wobble plans, worksheets, canvases, room and tools plan | “build the run sheet”, “make the facilitator pack” |
live-capturer |
Structures post-it walls, flipchart photos, Miro/FigJam exports, and transcripts while memory is fresh | “here are the photos of the walls”, “capture this session” |
synthesis-writer |
The participant follow-up and the full synthesis, within 48 hours of the session | “write the workshop synthesis”, “send the follow-up” |
workshop-retro |
The facilitation team’s debrief, written into the note your next agenda reads | “let’s debrief the session”, “what did we learn” |
Shared reference file: exercise-bank.md — the full format library (Crazy 8s, brainwriting 6-3-5, SCAMPER, assumption reversal, dot voting, and more), each with group size, timing, materials, facilitation script, and its classic failure mode.
Annual Review Cycle Pack — packs/review-cycle-pack
Eleven skills across three roles. You install the three or six that match your role; everyone installs cycle-setup.
If you run the cycle (founder or people lead)
| Skill | What it does | Say this to trigger it |
|---|---|---|
cycle-setup |
Walks you through your workspace: which Project, which files, a test run | “set up my review cycle”, “how do I get started” |
cycle-planner |
Builds the cycle calendar, the team context, and this year’s company direction | “plan our review cycle”, “when should we do reviews” |
growth-matrix-builder |
Drafts your levels and competencies matrix | “build our growth matrix”, “create career levels”, “what does senior mean here” |
review-form-builder |
Creates the self and manager review forms, 8 questions max | “create our review form”, “what should we ask in reviews” |
comms-drafter |
The kickoff memo and every reminder, in your tone | “write the kickoff email”, “announce the review cycle” |
cycle-retro |
Closes the cycle and upgrades next year’s plan | “the review cycle is done”, “what should we change next year” |
If you manage people
| Skill | What it does | Say this to trigger it |
|---|---|---|
review-prepper |
One session per person: the evidence sheet and the growth memo | “help me prepare Maria’s review”, “I have six reviews to write” |
one-on-one-companion |
Briefs you before every conversation, the weekly 1:1 and the review alike | “prep my 1:1 with Maria”, “what should I ask Tomas today” |
If you are getting reviewed
| Skill | What it does | Say this to trigger it |
|---|---|---|
brag-doc-keeper |
Logs your wins during the year, so December has material | “log a win”, “add this to my brag doc” |
self-review-prepper |
Interviews you about your year and drafts your self-review | “help me write my self-review”, “I don’t know what to write about my year” |
growth-navigator |
Finds your aspiration and builds your personal growth profile | “what does the next level mean”, “am I ready for senior” |
Shared files: templates/ ships blanks for team-context.md, growth-matrix.md, company-direction.md, and review-form.md (the founder’s skills fill them in and the kickoff memo distributes them), plus question-bank.md, which ships complete for managers to use in 1:1s.
Design Thinking Pack — packs/design-thinking-pack
Thirty-three skills across the whole arc, from a fuzzy challenge to a decision-ready recommendation. Run one alone, run a group for a phase, or chain the lot. Claude prepares and synthesises; humans meet the users.
1 · Frame the challenge
| Skill | What it does | Say this to trigger it |
|---|---|---|
design-challenge-framer |
Turns a fuzzy ask into a challenge brief with a real problem statement, scoped and solution-free | “frame this challenge”, “write the challenge brief” |
stakeholder-mapper |
Maps who’s affected, who decides, who blocks, and who must be heard, with an engagement note per key player | “who are the stakeholders here”, “map the players” |
assumption-mapper |
Separates what the team believes from what it knows, ranks the riskiest assumptions, and prices their cheapest tests | “what are we assuming”, “map our assumptions” |
desk-research-digest |
Gathers what’s already known before anyone’s time is spent, and names what only primary research can answer | “what do we already know”, “summarize the existing research” |
2 · Prepare the research
| Skill | What it does | Say this to trigger it |
|---|---|---|
interview-guide-designer |
Question flows that open people up: warm-up, main arcs, probes, no leading questions, timed to your slot | “write an interview guide”, “what should we ask users” |
participant-screener-builder |
Screener surveys that find the right eight people without telegraphing the right answers | “write a screener”, “who should we recruit” |
survey-designer |
Short unbiased surveys: one goal, matched question types, no double-barreled items, a hard length cap | “write a survey”, “we want to poll our users” |
observation-plan-builder |
Shadowing and field visit plans: what to watch for, capture sheets, consent and courtesy basics | “plan a field visit”, “we want to shadow users” |
diary-study-designer |
Diary studies for behavior interviews can’t reach: prompts, cadence, and participant burden honestly weighed | “set up a diary study”, “we need to see behavior over time” |
research-kickoff-brief |
The one-pager that aligns everyone: questions, methods, sample, timeline, and who does what | “write the research plan”, “align the team on the research” |
3 · Make sense of it
| Skill | What it does | Say this to trigger it |
|---|---|---|
interview-debriefer |
One interview into structured notes within 24 hours, raw words preserved, interpretation labeled | “debrief this interview”, “structure my interview notes” |
transcript-synthesizer |
Patterns across interviews: coded themes with supporting quotes, counter-examples, and honest frequencies | “synthesize these interviews”, “what patterns are in our research” |
survey-analyzer |
What the numbers say and honestly don’t: distributions, segments, and the “this data cannot tell you X” section | “analyze these survey results”, “what do the numbers tell us” |
insight-writer |
Findings into tension-shaped insight statements, each traceable to evidence and ranked by how much they’d change minds | “write the insights”, “turn these findings into insights” |
empathy-map-builder |
Says, thinks, does, feels from real data only, one map per persona or segment, gaps marked as gaps | “make an empathy map”, “map what users say and feel” |
4 · Define the problem
| Skill | What it does | Say this to trigger it |
|---|---|---|
persona-designer |
Personas built from real research, each mapped to the real participants behind it | “create personas from these interviews”, “who are our user types” |
jtbd-writer |
Job statements from research: situation, motivation, outcome, with functional, emotional, and social layers | “write the jobs to be done”, “what job are users hiring us for” |
journey-builder |
The current-state journey across all touchpoints, with pains, moments of truth, and opportunity rows | “map the customer journey”, “build the current-state journey” |
five-whys-runner |
Root-cause laddering with evidence at each step and a stop rule where speculation begins | “do a five whys on this”, “what’s the root cause here” |
problem-statement-writer |
POV statements that pass the framer’s traits test, with the trade-off each framing implies | “write the POV”, “turn insights into problem statements” |
hmw-generator |
The How Might We set: broad enough for many answers, narrow enough to matter, solutions policed out | “write the how might we questions”, “generate HMWs” |
5 · Shape the ideas
| Skill | What it does | Say this to trigger it |
|---|---|---|
idea-expander |
Desk divergence beyond the first three obvious directions, with SCAMPER and analogy lenses on paper | “give us more directions”, “expand on these ideas” |
concept-card-writer |
One idea, one page, one consistent format so concepts compare fairly | “write up these concepts”, “make concept cards” |
value-impact-matrix |
The prioritization 2x2 with calibrated axes, stated reasoning, and a now/next/later read | “prioritize these concepts”, “which ideas first” |
dfv-checker |
Desirability, feasibility, viability stress test per concept, with the weakest leg named | “stress test these concepts”, “check desirability feasibility viability” |
role-play-designer |
Role-play and walkthrough setups that let a team act a service concept end to end | “set up a service walkthrough”, “help us act out this concept” |
storyboard-writer |
The concept as the user would live it: 6 to 8 frames, ready to sketch or brief an illustrator | “storyboard this concept”, “show the idea as a story” |
6 · Test with real people
| Skill | What it does | Say this to trigger it |
|---|---|---|
riskiest-assumption-finder |
Per concept: what kills it if wrong, and the cheapest honest way to test it first | “what’s the riskiest assumption here”, “what should we test first” |
prototype-planner |
The cheapest test that answers the question: fidelity matched to the question, build time capped | “plan the prototype”, “what should we build to test this” |
test-script-designer |
Usability and concept test scripts: tasks not tours, questions that don’t lead the witness | “write the test script”, “prep the usability sessions” |
test-debrief-synthesizer |
What really happened across sessions: behavior over polite opinions, per-assumption verdicts, a recommendation | “synthesize the test results”, “what did the testing tell us” |
7 · Land it
| Skill | What it does | Say this to trigger it |
|---|---|---|
insight-playback-builder |
The stakeholder playback: evidence into narrative, answer-first, real quotes carrying the argument | “build the playback”, “prep the readout” |
recommendation-writer |
The decision-ready close: what to do next, what it rests on, and the first two weeks of the next phase | “write the recommendation”, “what do we tell them to do” |
Shared files: templates/ ships five blanks — challenge-brief-template.md, concept-card-template.md, interview-debrief-template.md, journey-map-template.md, and research-kickoff-template.md. Each also ships inside the skill that fills it in, so a claude.ai upload needs no project setup.
Onboarding Pack — packs/onboarding-pack
Twelve skills across three roles, covering the whole journey from a signed offer to day 90. You install the ones that match your role; everyone installs onboarding-setup. Claude prepares and keeps track; humans welcome.
Everyone starts here
| Skill | What it does | Say this to trigger it |
|---|---|---|
onboarding-setup |
Gets your workspace ready in fifteen minutes: creates your Project, interviews you to fill company-onboarding-context.md, and test-runs your first skill |
“set up the onboarding pack”, “where do I start with this pack” |
If you run onboarding (founder, HR lead, or HRBP)
| Skill | What it does | Say this to trigger it |
|---|---|---|
preboarding-planner |
The plan from “yes” to day one: internal prep, keep-warm touchpoints, owners, and dates | “someone just accepted our offer”, “we have a new hire starting” |
onboarding-comms-drafter |
The internal emails that make it happen: IT, finance, workspace, access, all short and on time | “write the IT setup email”, “draft the message to finance about the new hire” |
welcome-brief-writer |
The cultural brief the joiner gets three days before starting, plus the congratulations choreography | “write the welcome brief”, “what should Maria know before day one” |
welcome-pack-designer |
A welcome pack people keep: necessities per role, meaningful items, quality over logo count | “design our welcome pack”, “what should we put in the welcome box” |
onboarding-checklist-builder |
The per-joiner checklist with tasks, owners, deadlines, and flags, plus a tickable dashboard you can keep local or host at a URL | “make the onboarding checklist”, “build the onboarding dashboard” |
joiner-companion-builder |
Builds your policy-answering assistant, so “where’s the expense policy” stops landing on you | “build the HR assistant”, “new joiners keep asking me the same questions” |
If you are the hiring manager
| Skill | What it does | Say this to trigger it |
|---|---|---|
team-deck-builder |
The four-layer intro deck: company, function, team, person, reusable for every joiner | “build the onboarding deck”, “what do I present to my new hire” |
team-intro-writer |
The email that introduces the joiner to the whole team, photo included, in your voice | “write the intro email for Maria”, “announce the new hire to the team” |
first-goals-writer |
First goals and expectations within two weeks, plus the ways-of-working session | “set Maria’s first goals”, “what should my new hire’s 90-day goals be” |
week-one-designer |
The pre-booked first week: who they meet, when, and why, ready before day one | “plan Maria’s first week”, “who should the new hire meet” |
If you are the one joining
| Skill | What it does | Say this to trigger it |
|---|---|---|
my-first-90 |
Your own pinned chat that tracks your meetings, trainings, and goals, and answers “what’s next” | “I’m starting a new job”, “what should I focus on in my first 90 days” |
Shared file: company-onboarding-context.md — your standing setup: who plays which role, the systems a joiner needs, your start-date rhythm, and the practical facts every brief draws from. onboarding-setup interviews you and fills it in once; every skill reads it, so you never re-explain your company.
Design Sprint Pack — packs/design-sprint-pack
Thirteen skills for the whole engagement: deciding whether a sprint is the right tool at all, the weeks of preparation nobody budgets for, the five days themselves, and the Monday after, which is where most sprints quietly end. Claude prepares, captures, and synthesises; the heat map, the Decider’s call, and the five conversations stay human.
Before the week
| Skill | What it does | Say this to trigger it |
|---|---|---|
sprint-qualifier |
Tests whether a sprint is the right tool, and is built to end in “no” without embarrassment: the sentence to say, and the alternative to sell instead | “should we run a sprint”, “the client wants a design sprint” |
challenge-framer |
The long-term goal, three to five sprint questions, one challenge statement, and the sprint brief every other skill reads | “frame the sprint challenge”, “what is this sprint actually about” |
sprint-cast-builder |
Casts the Decider and the seven seats, lines up the experts, writes the pre-reads, and builds the hour-by-hour calendar for your variant | “who should be in the sprint”, “build the sprint schedule” |
test-recruiter |
Gets five real strangers booked for Friday: screener, sourcing, incentives, scheduling, consent | “recruit five users for Friday”, “write the screener” |
sprint-facilitator-kit |
The room craft: timeboxing that holds, protecting silent work, the dominant talker, energy across five days, and running it remote | “how do I facilitate this”, “someone keeps derailing the room” |
The week
| Skill | What it does | Say this to trigger it |
|---|---|---|
map-and-target-runner |
Day one: goal check, the map, expert interviews captured as How Might We candidates, and the Decider’s target choice | “run day one of the sprint”, “pick the target moment” |
sketch-day-runner |
Scouts Lightning Demos overnight, sets up the four-step sketch, then adds machine concepts to the wall once the human round is sealed | “find lightning demos”, “prepare Crazy 8s” |
decision-day-runner |
The decision with teeth: art museum, heat map, speed critique on the clock, the adoption check, straw poll, supervote | “run the heat map”, “we need to pick a sketch” |
storyboard-builder |
The winning sketches into a fifteen-panel storyboard with a real opening scene, stress-tested for the gaps a tester will fall into | “build the storyboard”, “what screens do we need” |
prototype-plan-writer |
Plans and staffs the build day, decides what is real and what is facade, writes the prototype’s content, and forces the trial run | “plan the prototype”, “who builds what tomorrow” |
test-script-writer |
The five-act interview script for your actual sprint questions, with the leading questions stripped out and the note grid set up | “write the test script”, “what do we ask the testers” |
friday-debrief-synthesizer |
Five conversations into an answer: patterns confirmed by humans, each sprint question marked yes, no, or unclear, and an honest confidence statement | “synthesize the test sessions”, “what did we learn” |
After the week
| Skill | What it does | Say this to trigger it |
|---|---|---|
monday-after-planner |
Friday’s answer into a decision record, a named owner, a two-week plan, and the evidence your sponsor will ask for before funding a build | “what happens after the sprint”, “our sprint results are going nowhere” |
Shared files: templates/ ships two — sprint-brief.md, the one page holding the goal, questions, challenge, variant, cast and dates that challenge-framer fills in and every other skill reads, and friday-notes-grid.md, the blank grid the room fills live during the five interviews.
DesignOps Pack — packs/designops-pack
Twelve skills for the ops a design team already runs on but has never written down. Start with the map of how the team works today, then write one standard at a time; each skill reads the ones before it, so the last one can compile the lot into a handbook. Claude designs the rituals and keeps the records; the critique stays human — no skill here judges a design, scores a designer, or ranks anyone’s work.
Start here
| Skill | What it does | Say this to trigger it |
|---|---|---|
team-ops-mapper |
Writes down the rituals, handoffs, tools, decisions and pains as they are, not as you wish they were — the first file, and the one every other skill reads | “map our ops”, “how does our team actually work” |
The rituals and standards
| Skill | What it does | Say this to trigger it |
|---|---|---|
critique-ritual-designer |
Cadence, format, roles, rules for givers and receivers, and the objectives work gets assessed against | “design our crit”, “our critiques are not working” |
critique-session-preparer |
One session: the brief, the framing question, the timebox — and afterwards, the presenter’s notes turned into next steps | “prep my crit”, “write up the crit notes” |
handoff-standard-writer |
Your definition of ready for design-to-engineering: package contents, states, edge cases, tokens, motion, and the checkpoint conversation | “define our handoff”, “engineers keep asking for missing states” |
handoff-package-checker |
One package against that standard, item by item, as a to-do list rather than a list of what the designer forgot | “is this ready for engineering”, “check my handoff” |
system-governance-designer |
Governance sized for a small team: a named owner, the change path, versioning, deprecation, and the decision-record format | “who decides on the design system”, “our system keeps drifting” |
system-change-recorder |
One proposed change through that path, written up as a decision record a person can find a year later | “propose a system change”, “can I just add this to the design system” |
file-hygiene-standard-writer |
Naming, project structure, cover and status pages, archiving, branching, what lives where — a page that fits on a wall | “how should we name our files”, “Figma is a mess” |
Taking work on, and taking people in
| Skill | What it does | Say this to trigger it |
|---|---|---|
request-intake-designer |
The front door: the brief, the triage rules behind yes, not-yet and no, and how the answer is delivered without losing the requester | “design request process”, “requests come in by DM” |
capacity-planner |
Supply against demand for a week, month or quarter, at team and stream level, never as a per-person load report | “can we take this on”, “the quarter looks impossible” |
designer-onboarding-planner |
A 30/60/90 plan built from the standards you have written: buddy, first critique, first handoff, first system contribution | “a designer starts in two weeks”, “first 90 days for a designer” |
ways-of-working-handbook-writer |
Every standard compiled into one document a joiner, a client or an engineer reads in twenty minutes, with the contradictions flagged rather than resolved | “write the design team handbook”, “compile our standards” |
No shared files: each skill reads the standards the earlier ones wrote, by file name, inside your DesignOps Studio project.
Innovation Pack — packs/innovation-pack
Twelve skills for a firm that keeps starting things and cannot say what any of them proved. The program skills set the frame — the charter, the gates, the ledger, the portfolio map — and the initiative skills carry one bet from a framed challenge through interviews and experiments to a gate decision that a named person signs. Evidence comes from the market and decisions come from humans: no skill here simulates a customer, scores an idea, or makes the kill call.
Set the program up
| Skill | What it does | Say this to trigger it |
|---|---|---|
program-charter-writer |
The one page that lets a program say no: purpose, what counts as an initiative, the target ambition mix, the money and time envelope, who signs what, the review rhythm | “write the innovation charter”, “we need rules for side projects” |
stage-gate-designer |
Three or four stages, one question per gate, a small funding round per stage, a way back one stage, and kill criteria agreed while nobody’s project was on the table | “design our gates”, “our review meeting kills everything” |
innovation-ledger-keeper |
Innovation accounting that moves before revenue does: indicators per initiative and stage, plus cycle time, kill rate, learning velocity and money by stage | “update the innovation ledger”, “leadership wants numbers on the program” |
Find the bets worth making
| Skill | What it does | Say this to trigger it |
|---|---|---|
portfolio-mapper |
Turns the pile into a map: every initiative placed by ambition and stage against the mix the charter promised, with the crowding and the holes named. It never ranks initiatives | “map our innovation portfolio”, “are we too concentrated” |
innovation-challenge-framer |
A problem statement with edges: who has it, what it costs them, what a good answer must be true of, and what is out of bounds | “write an innovation challenge”, “the partners want us to do something with AI” |
ideation-session-runner |
The format the challenge needs — pitch hour, sketch sprint, worst-idea round, client-signal harvest — with selection rules that keep seniority out, ending in idea one-pagers rather than a wall of notes | “plan an ideation session”, “run a pitch day” |
Test them before they get expensive
| Skill | What it does | Say this to trigger it |
|---|---|---|
discovery-interview-planner |
The conversations that have to happen before the prototype: who, how many, the guide, consent, the note template, and the synthesis into evidence | “plan problem interviews”, “who should we talk to before we build this” |
experiment-designer |
The assumptions behind the idea, the riskiest one picked, and an experiment card whose pass and fail numbers are written before the test runs | “design an experiment”, “how do we test this without building it” |
experiment-results-reader |
Results held against the card without renegotiating the numbers, the learning in a paragraph, and a scale, pivot, persevere or kill recommendation for a human to decide | “read these results”, “pivot or persevere” |
Decide, fund, and stop well
| Skill | What it does | Say this to trigger it |
|---|---|---|
gate-review-preparer |
One page of evidence in a fixed shape, the gate’s own questions, a ten-minute script, and a decision record with one name on it — so reviewers compare evidence, not presentation skill | “prepare the gate review”, “gate is Thursday” |
investment-case-writer |
What the money bought in the currency the program produces — reduced uncertainty — with what was stopped and why, the portfolio against the target mix, and the ask for the next round | “write the innovation budget case”, “the CFO is asking what innovation is for” |
initiative-sunset-writer |
The sunset memo, the harvest of what can be reused, and the message that separates the decision from the people, so the next ideation session still fills up | “we are stopping this project”, “write the kill memo” |
No shared files: each skill reads the artifacts the earlier ones wrote, by file name, inside your Innovation HQ project.
Employer Branding Pack — packs/employer-branding-pack
Twelve skills for a firm whose careers page says “fast-paced and collaborative” and whose joiners find out otherwise in week two. The pack runs one loop: listen to the people who already work here, distill what they say into a promise you can keep, tell it on a careers page and in job ads that help the wrong people not apply, then test the promise against a joiner’s first weeks and correct whatever broke. Every claim about working here needs a living witness: a colleague said it or a founder signs it, no skill invents the witness, and nobody is quoted who has not approved the quote.
Listen before you write a word
| Skill | What it does | Say this to trigger it |
|---|---|---|
evidence-interview-designer |
Eight to twelve conversations rather than a survey: who to talk to across roles and tenure (not the fans), the stay-interview guide that gets past “it’s fine”, the consent script, the note-taking rule | “who should I talk to about our culture”, “stay interview questions” |
peer-claims-mapper |
The claims on five to ten peer careers pages sorted into table stakes, rare and specific — a list of phrases your EVP must not lean on. A firm of 35 cannot outspend anyone; it can out-specify everyone | “what do other agencies say on their careers pages”, “everyone says great culture” |
evidence-synthesizer |
The notes read the unflattering way: themes with counts, the one person’s view kept, contradictions named, the leadership view held against the team view | “what did the interviews tell us”, “find the themes in these notes” |
Write the promise, and the pages that carry it
| Skill | What it does | Say this to trigger it |
|---|---|---|
evp-from-evidence-writer |
The EVP as Give and Get pairs written only from the evidence base, each claim tagged with its evidence strength, plus the “not claimable yet” list — next quarter’s to-do list for the workplace | “write our EVP”, “what’s our employer brand promise” |
careers-page-writer |
The page in a fixed order: what it is actually like here before the perks, the hard parts before the benefits, the honest process before the apply button, and only quotes people approved | “write our careers page”, “rewrite the join us page” |
job-ad-writer |
The ad that rules people out on purpose: the real first ninety days, the give and the get for this role, “you’ll dislike this if”, the pay range, the process with dates | “write a job ad”, “rewrite this job posting” |
realistic-preview-builder |
A Tuesday rather than a responsibility list, built from a conversation with the person doing the job today and approved by them, as a written piece and optionally a video script and shot list | “realistic job preview”, “day in the life for this role” |
Be visible without a marketing team
| Skill | What it does | Say this to trigger it |
|---|---|---|
team-voice-editor |
An editor, not a writer: it interviews the colleague, keeps their answers, marks every sentence it moved, and gives the draft back to them to finish. If they have nothing to say, there is no post | “help Sam write a LinkedIn post about the project”, “employee advocacy” |
hiring-content-planner |
A quarter where each piece makes one EVP claim visible through something that happened, told by the person it happened to. A piece with no willing owner is dropped, not assigned | “content plan for employer branding”, “we only post when a role opens” |
Check whether the promise held
| Skill | What it does | Say this to trigger it |
|---|---|---|
brand-measure-designer |
Five or six measures that mean something at six hires a year — not applicant volume or reach — and how to collect each without tracking any individual | “is our employer branding working”, “employer brand KPIs” |
first-weeks-promise-checker |
Week 1, 4 and 12 built from the exact sentences the joiner read before they applied, answered on their own, kept only with their consent, and turned into flags on the process rather than on the joiner | “someone starts Monday, check the promise”, “did we tell the new hire the truth” |
brand-review-runner |
Every claim promoted or demoted on new evidence, and every broken promise sorted into “fix the words” or “fix the workplace” with an owner and a date. It never closes a broken promise by rephrasing it | “quarterly employer brand review”, “is our careers page still true” |
Shared files: templates/ ships firm-context.md (the founder fills it once; every skill reads it), interview-notes.md (one per listening conversation, the only thing the synthesizer reads about individuals), and first-weeks-check.md (the joiner fills it at week 1, 4 and 12, and decides what is shared).
Case Study Factory Pack — packs/case-study-factory-pack
Ten skills for a firm whose best project is still an anecdote three people can tell. You sit down for thirty minutes with the person who ran it, and the pack turns that conversation into a source file: the story in order, the numbers with a named person behind each one, the client’s lines as they were said. Every other skill writes from that one file — the web case, the long read, the pagers, the slide, the posts, the award entry, the proposal paragraph, the video script. Claude writes every format; it never supplies the experience, and it never fills a gap with a plausible number, quote, or scene. Getting the client’s permission to publish stays your relationship and your job.
Get the story down first
| Skill | What it does | Say this to trigger it |
|---|---|---|
case-interviewer |
The thirty-minute interview with the person who ran the project, one question at a time, written into the source file every other skill reads: the story in order, the numbers with their source and a named defender, the client’s lines as said, what not to claim, how the client may be named | “let’s get the story down”, “capture this case before the team moves on” |
Write the case
| Skill | What it does | Say this to trigger it |
|---|---|---|
website-case-writer |
The short web case, 400 to 700 words: the snapshot, the honest before, what was done, what changed with its base and its period, one quote, one takeaway | “we need a case study on the site”, “write the case for the work page” |
long-read-case-writer |
The long read, 1,500 to 2,500 words in magazine shape: the decisions, the missteps, the thing a reader can actually learn, with an image list and captions | “write the long version”, “a case study that shows our process” |
Build the files a pitch runs on
| Skill | What it does | Say this to trigger it |
|---|---|---|
case-one-pager-builder |
The A4 leave-behind as a real PowerPoint file, and a PDF when it can export one, in your colors and type, built through code execution | “make a one-pager for this case”, “the prospect wants something to forward” |
case-two-pager-builder |
The two-page version: page one the story, page two the approach, the results, the quote, the next step. Real PowerPoint file | “make a two-pager”, “the buyer wants more than one page but not the deck” |
credentials-slide-builder |
The one slide for the creds deck, inside your own deck template when you give it one: the change in the title, three lines, one to three figures, logo if allowed | “put this case in the creds deck”, “the pitch is Tuesday and this belongs in the deck” |
Take it outward
| Skill | What it does | Say this to trigger it |
|---|---|---|
linkedin-case-post-writer |
The post from the firm and the post from the lead, plus a carousel outline, with the anti-slop rules built in | “post about the Acme project”, “let’s tell people about this one” |
award-entry-writer |
The category recommendation first, then the entry written inside the form’s word counts for a jury reader, with results only from the source file | “can we enter this?”, “which category should this go in” |
proposal-case-paragraph-writer |
The 120 to 180 word proof paragraph for a proposal or an RFP answer, matched to the prospect’s situation without bending the case, plus a 40-word version | “add the Acme case to the proposal”, “relevant experience for the RFP” |
case-video-script-writer |
A 60 to 90 second script for the lead or the client to say on camera, with a shot list and lower thirds, built from lines that were actually said | “marketing wants a video of this case”, “can we do a video of this?” |
Shared files: templates/ ships firm-context.md (a founder or lead fills it once — positioning, tone, colors, type, naming policy, who signs off — and every skill reads it) and case-source.md (the blank the interviewer fills, one per project, and the only source every writer reads).
Proposals Pack — packs/proposals-pack
Twelve skills for the week a request lands and the deck is due Friday. Something arrives — an RFP, an email, a founder’s notes after a call — and the pack turns it into a brief that keeps what the client asked for, what you know and where you know it from, and what you are assuming in three separate columns. Then the storyline is written as action titles before any slide exists, each section is drafted in the client’s language, the deck is assembled on your own template, and someone reads it back from the client’s chair before it goes. Claude writes the slides; people own the facts. Every claim about the client, the market, or a number comes from the brief or a named source, or it carries an assumption marker onto the slide. What the firm promises and what it charges stay a named person’s call.
Set up once
| Skill | What it does | Say this to trigger it |
|---|---|---|
firm-context-writer |
One conversation that writes firm-context.md: services and refusals, ideal client, the credentials library with real outcomes only, the team roster, the cost basis behind your prices, who approves what, and your deck conventions | “set up the proposals pack”, “our rates changed” |
Decide what the deck argues
| Skill | What it does | Say this to trigger it |
|---|---|---|
proposal-brief-builder |
Whatever arrived turned into the one file every section reads: the ask in a sentence, who decides and how, the requirements matrix for an RFP, known facts with sources, the assumptions register, your angle — plus the questions that would fill a thin brief | “we got an RFP”, “we need a proposal for Acme by Friday” |
storyline-designer |
The ghost deck before any content: the executive summary, the sections this client actually needs, one action title per slide with the evidence it requires, and the slide budget | “what slides do we need”, “how should this deck flow” |
Write the sections
| Skill | What it does | Say this to trigger it |
|---|---|---|
context-objectives-writer |
“Your situation and objectives” in the client’s own words — quoting the brief rather than improving on it, and marking every inference on the slide | “write the context section”, “play back the brief” |
market-section-writer |
The market section from named sources only, keeping the two or three facts that change the answer, with the source on the slide. No sources, no section — it tells the storyline to drop it | “we need a trends section”, “what’s happening in their industry” |
problem-section-writer |
The problem as a diagnosis: symptoms, hypotheses about causes each labeled tested or untested, what it costs the client, and the boundary of what this engagement fixes | “frame the problem for Acme”, “make the pain tangible” |
vision-section-writer |
The answer as a position rather than a service list: what will be different, what you will refuse, the two or three big moves, and why this fits this client | “what’s our point of view”, “write the target picture” |
approach-section-writer |
Phases, deliverables, timeline, governance, the client’s role, and the risks named before the client names them — with dates and people kept as drafts until a person approves them | “draft the workplan for Acme”, “what happens in each phase” |
team-section-writer |
Who is on this and why each fits, plus two or three cases chosen by resemblance rather than logo size, short and placed after the work rather than before it | “write the why us section”, “which case studies should we show” |
investment-section-writer |
One to three options that are each a real offer, priced from your approved numbers with the assumptions next to them, plus terms and next steps with dates. No decoys, no invented market rate | “how do we present the fee”, “write the commercials” |
Build it and read it back
| Skill | What it does | Say this to trigger it |
|---|---|---|
deck-builder |
The .pptx on your template through code execution: one slide per action title, executive summary and dividers, a source line on every data slide, assumptions still visible, speaker notes, and the RFP requirements cross-reference | “build the deck”, “generate the PowerPoint for Acme” |
deck-reviewer |
Four readers in one — the evaluator with the scoring sheet, the executive who reads only titles, the finance lead, the sceptic checking every number — returning an edit list ordered by what would cost you the decision, sent back to the section files rather than patched into the deck | “check the proposal before it goes”, “does this answer the RFP” |
Shared files: templates/ ships firm-context.md (filled once with firm-context-writer — positioning, credentials, team, cost basis, approvals, deck conventions — and read by every skill) and proposal-brief.md (the blank the brief builder fills from an RFP or your notes, one per opportunity, and the source every section draws from).
Creative Futurology Pack — packs/creative-futurology-pack
Twelve skills for the work that starts when a client, or your own partners, want “something about the future” and nobody has said what decision it should change. The pack frames the question first, then scans for concrete, dated, sourced signals, clusters them into trends with an honest evidence grade, sorts the settled from the genuinely uncertain, and builds three or four constructed futures the team can walk into. From there it makes the futures tangible, runs the current strategy through each of them, turns what that teaches into moves with owners and dates, and keeps watching the signposts a quarter at a time. Claude scans and drafts; the leadership team does the arguing and the choosing. Real, dated signals are not optional and no scenario is ever a forecast — every skill in the pack will say so if asked which future will happen.
Frame it and find the evidence
| Skill | What it does | Say this to trigger it |
|---|---|---|
focal-question-framer |
Turns “we should think about the future” into one focal question with a horizon, a scope and the decision it must inform, and fills the engagement brief every other skill reads | “we need a trends piece”, “what should our offsite be about” |
signal-scanner |
Researches the web and logs concrete, dated, sourced signals, one card per signal with a link, across social, technological, economic, environmental and political territory — and merges the ones your team spotted. Never invents a signal | “find signals for our focal question”, “we need evidence, not opinions” |
trend-synthesizer |
Clusters the signals into named trends with a direction, a maturity and an honest evidence grade. Three signals from two independent sources, or it stays a hunch | “what do these signals add up to”, “cluster these” |
Build the futures
| Skill | What it does | Say this to trigger it |
|---|---|---|
uncertainty-mapper |
Separates what is settled from what could go either way, sorts the drivers by impact and uncertainty, and proposes the two axes the scenarios stand on — recording the team’s argument rather than replacing it | “which trends matter most”, “pick the scenario axes” |
scenario-builder |
Three or four internally consistent constructed futures from the agreed axes, each with its logic, its timeline, who wins and who loses, and the first signs you would see. Labeled a constructed future, never a prediction | “write the scenarios”, “build four worlds for 2030” |
future-artifact-maker |
Artifacts from inside each future — a headline, a product listing, a complaint letter, an annual report excerpt, a job ad — clearly marked fictional and built to make a room react rather than nod | “make the scenarios tangible”, “write a headline from 2030” |
Turn them into decisions
| Skill | What it does | Say this to trigger it |
|---|---|---|
strategy-wind-tunneler |
Runs your current strategy, or a set of options, through every scenario and grades each as holds, conditional or fragile, with the trigger that would force a change | “are we fine in all four worlds”, “which of these options survives” |
implications-roadmap-builder |
No-regret moves now, options to keep open, big bets with triggers — each with an owner and a date. It does not choose the bet for you | “so what do we do”, “turn the scenarios into actions” |
signpost-tracker |
The early-warning indicators for each scenario, with thresholds and a review cadence, plus the quarterly re-scan that keeps the scenarios and the roadmap alive | “which future are we in now”, “quarterly scenario review” |
Take it to the room
| Skill | What it does | Say this to trigger it |
|---|---|---|
trend-report-writer |
The publishable trend report you send to clients: each trend as a tension with a question for leaders, sourced signals, implications and a provocation. Refuses a trend without sourced signals | “write our annual trends report”, “draft the trends article” |
scenario-workshop-runner |
The half-day or full-day session where a team sorts the uncertainties, builds or tests the scenarios and claims the first moves: agenda, materials, facilitation prompts, capture. The room stays human | “plan the scenario workshop”, “we’re running the session next week” |
leadership-playback-designer |
The playback that makes leadership care: the pre-read, the 45-minute arc, the one decision asked for, and the capture afterwards. It will not ship the playback as a document instead of a session | “present the scenarios to the board”, “how do I get leadership to care” |
Shared files: templates/ ships engagement-brief.md (the context file every skill reads first — focal question, horizon, the decision it informs, scope, who is in the room — filled with focal-question-framer and kept current by whoever leads the engagement) and signal-log.md (the blank signal cards anyone on the team fills when they notice something, which signal-scanner checks and merges into the signal log).
FAQ
What is a Claude Skill?
A Claude Skill (Agent Skill) is a folder with a SKILL.md file: YAML frontmatter giving the skill a name and a description, followed by Markdown instructions. Claude reads the description to decide when the skill applies, then loads the full instructions only when it is needed. Skills work in Claude Code, Claude.ai, and the Claude Agent SDK.
What is a skill pack? A skill pack is several related skills plus their shared reference files, distributed together as one installable unit. A pack covers a whole workflow rather than a single step — the Workshop Pack, for example, spans intention through retro, and each skill hands off to the next.
How do I install a skill pack from GitHub into Claude Code?
Run /plugin marketplace add polar-bear-org/claude-skills in a Claude Code session, then /plugin install @polar-bear-skills. Claude Code reads .claude-plugin/marketplace.json at the repository root to find the packs.
Can I use these skills on claude.ai instead of Claude Code?
Yes. Each pack’s install/ folder holds one zip per skill, ready for Settings → Customize → Skills → Upload skill. Enable code execution first, under Settings → Capabilities.
Do these skills replace the facilitator? No. In the Workshop Pack, Claude designs and captures; humans facilitate. No skill here runs the room. They take everything around the craft off your plate.
Can Claude run user research for me? No, and the Design Thinking Pack is explicit about it: Claude prepares and synthesises, humans meet the users. Every persona, insight and finding it produces is built from research with real people, and the skills say when it is time to go and talk to them.
Do I need performance review software to run a review cycle? No. The Annual Review Cycle Pack runs the whole cycle — growth matrix, review forms, self-reviews, manager growth memos, 1:1s, retro — in Claude plus a shared folder of Markdown files. It is built for teams of 20–200, where per-seat performance software costs more than it returns.
Do I need onboarding software to onboard a new hire? No. The Onboarding Pack runs the whole journey — pre-boarding plan, IT and finance setup emails, welcome brief, welcome pack, per-joiner checklist and dashboard, team deck, intro email, first goals, first week, and the joiner’s own 90-day companion — in Claude plus a shared folder of Markdown files. Claude prepares and keeps track; the welcome itself stays human.
Can Claude run a design sprint for us? No, and the Design Sprint Pack is explicit about where the line sits: Claude qualifies, frames, casts, scouts, captures, and synthesises, and it will even put concepts on the wall on sketch day — but no concept of its own reaches the vote unless a human puts their name on it, and the heat map, the Decider’s call, and the five Friday conversations stay human throughout.
Can Claude write my graduate application or sit my assessment centre? No, and Claude for Business Graduates holds one line throughout: Claude helps you prepare, practise, research, organise and critique your own work. It never sits a test, interview or assessment for you, never invents experience or results, and never writes assessed work unless your university’s rules allow it and you say so. Nothing goes to an employer that you have not checked and cannot explain yourself.
Can Claude help me in my first job without doing it for me? Yes, and Nail Your First Job with Claude holds one line throughout: Claude helps you learn the job faster and check your own work. Your employer’s AI policy comes first, nothing it keeps confidential goes in, Claude never invents what you did, and nothing it drafts goes out in your name until you have read it, checked it and chosen to send it. The pack’s AI Task Picker exists for exactly this — it names what you should keep doing by hand in order to learn the job.
Can Claude write marketing copy and campaign plans for a brand that is not mine? It can draft them, and Claude for Marketing Graduates is built so a person stays accountable for what goes out. Brand copy follows the brand’s own voice guide, every AI draft goes through a line-by-line review that records what was checked, kept, changed and cut, and every claim goes through a substantiation check: the pack never invents a statistic, a result, a review, a testimonial or a customer quote, so every claim in your copy traces to evidence someone holds. Advertising, consumer law and data protection points end with “check with a qualified adviser”. Applications, posts and interview answers stay in your own words, from your own experience.
Are the skills free? What is the license? Yes, free to use inside your company, not for resale. You may use them for your own team, your own company and your own client work, adapt them for that use, and share them with colleagues inside your organization. You may not sell, sublicense or redistribute them or derivatives as a paid product, template or course, or present them as your own work when redistributing them publicly. They are provided as is. See LICENSE.
Do they work with ChatGPT, Gemini or other assistants?
The SKILL.md skills are built for Claude. Eleven packs also ship plain-text prompts in a portable/ folder that you can paste into ChatGPT, Gemini, Copilot or another text assistant, plus an ALL-SKILLS.md and PROJECT-INSTRUCTIONS.md for project setups: Compassionate Leadership, AI & Psychological Safety, Employee Experience, Team Performance, Stakeholder Relationships, Failures and Mistakes, Delegation, Changing Ways of Working, Handling Disagreements, Time for Top Priorities, and Important Decisions. That is prompt compatibility, not a native integration; results vary by assistant.
Where can I see each pack before installing it?
Every pack has a page at meet-polar-bear.com/skills with a guide and a zip download. The address is meet-polar-bear.com/skills/, for example meet-polar-bear.com/skills/ai-for-hr-pack.
Should I lower my prices because I use AI? That is the question Pricing Under AI Pressure is built to answer, and it answers it from your numbers rather than from a rule. The AI Activity Map measures, activity by activity on real jobs, where AI actually saves time and what new work it adds; the AI Cost Ledger puts your tool and API bills next to that; and the AI Savings Decision then has you choose, per service, whether to pass the saving on, keep it as margin or reinvest it, with the line you will say to clients. The pack never sets a price for you, never invents a benchmark or a competitor’s rate, and never hides your use of AI — the AI Disclosure Policy is there for the opposite reason.
Where will my next client come from if I only sell between delivery days? That is the problem the Claude Guide for Finding Clients starts from. The Business Development Plan sets one 90-day goal from your own numbers, a warm-first channel mix and 2 or 3 weekly actions you control; the Weekly Business Development Hour makes it a fixed slot that survives a busy delivery week; and the Pipeline Review stages every open deal by what the buyer actually did, so a full-looking pipeline stops hiding stale deals. Warm comes before cold throughout: past clients, key accounts, referrals and your own network first, and cold outreach only as one person on one real public trigger. Claude researches, prepares and drafts from your real work and real clients — you choose who to talk to, put it in your own words and send it yourself.
What do I say when a client says AI could do this in 10 seconds? That is the objection Claude for Winning Proposals is built around. AI Objection Answer splits the work task by task — what AI genuinely does well here, said first and without selling against it, what stays with you, and an option where the client does part of it with their own AI. Like-for-Like Quote Comparison levels your scope against a cheaper AI-first quote line by line, AI Use Statement puts your own AI use in the proposal in plain words, and Fee Structure Choice shows where AI speed changes the math on how you charge.
Can I add my own pack? Yes — see CONTRIBUTING.md. It covers creating a pack from scratch, bringing in a pack that already exists, adding a skill to a pack, and editing one.
Repository layout
claude-skills/
├── .claude-plugin/
│ └── marketplace.json # the marketplace manifest Claude Code reads
├── packs/
│ ├── workshop-pack/ # one pack = one installable plugin
│ │ ├── .claude-plugin/
│ │ │ └── plugin.json # pack manifest (name, version, keywords)
│ │ ├── skills/ # one folder per skill, each with SKILL.md
│ │ ├── resources/ # reference files the skills read
│ │ ├── install/ # one zip per skill, for claude.ai upload
│ │ └── README.md
│ ├── review-cycle-pack/ # same shape; its shared files live in templates/
│ ├── design-thinking-pack/ # same shape; its shared files live in templates/
│ ├── onboarding-pack/ # same shape; its shared files live in templates/
│ ├── design-sprint-pack/ # same shape; its shared files live in templates/
│ ├── designops-pack/ # same shape; no shared files — the skills read each other's output
│ ├── innovation-pack/ # same shape; no shared files — the skills read each other's output
│ ├── employer-branding-pack/ # same shape; its shared files live in templates/
│ ├── case-study-factory-pack/ # same shape; its shared files live in templates/
│ ├── proposals-pack/ # same shape; its shared files live in templates/
│ ├── creative-futurology-pack/ # same shape; its shared files live in templates/
│ └── _template/ # copy this to start a new pack
├── docs/
│ └── installing.md # every install path, for users
├── CONTRIBUTING.md # how to add or edit a pack, for the team
├── scripts/ # build the zips, validate the repo
├── catalog.json # machine-readable index of every pack and skill
├── llms.txt # index for AI agents and LLM crawlers
└── README.md
About the makers
Made by Polar Bear, a people ops consultancy for human-size teams (20 to 200 people). Built by ex-McKinsey founders with a dream to make AI work for people, not instead of them. We help clients build people systems and AI-first ways of working, and we run our own company on Claude. These packs are the free, self-serve version of how we work. If your team has outgrown them, message Pauline (linkedin.com/in/paulinebertry).
Topics: claude skills · agent skills · claude code plugin · claude code marketplace · SKILL.md · anthropic claude · ai workshop facilitation · agenda design · meeting design · offsite planning · design sprint · workshop synthesis · performance review · annual review cycle · growth matrix · career framework · competency matrix · self-review · 1:1 meetings · people ops · hr without hr software · ai for consultants · meeting notes · meeting minutes · decision log · decision record · action items · design thinking · user research · design research · discovery · customer experience · service design · personas · journey mapping · jobs to be done · user interviews · ideation · how might we · prototyping · usability testing · onboarding · employee onboarding · new hire onboarding · preboarding · first 90 days · welcome pack · onboarding checklist · day one · induction · employee experience · design sprint · sprint facilitation · five-day sprint · sprint week · lightning demos · crazy 8s · storyboard · rapid prototyping · user testing · decision making · designops · design ops · design team operations · design critique · design handoff · design system governance · design system · ways of working · file naming · design request intake · capacity planning · designer onboarding · design team handbook · innovation · innovation program · innovation management · stage gate · innovation portfolio · innovation accounting · experiment design · problem interviews · discovery interviews · gate review · innovation kpis · investment case · employer branding · employer brand · EVP · employee value proposition · careers page · job ad · job description · recruitment marketing · stay interviews · realistic job preview · employee advocacy · talent attraction · hiring content · case study · case studies · client case study · portfolio case study · credentials deck · capability statement · proposal writing · rfp response · award entry · award submission · linkedin post · one-pager · leave-behind · client interview · business development · proposal · proposal writing · proposal deck · rfp · rfp response · bid writing · pitch deck · ghost deck · storyline · action titles · executive summary · pricing options · investment slide · consulting proposal · agency proposal · powerpoint deck · futurology · creative futurology · strategic foresight · foresight · scenario planning · scenarios · horizon scanning · signals of change · weak signals · trend analysis · trend report · futures thinking · design fiction · wind tunnelling · signposts · scenario workshop · psychological safety · ai and psychological safety · speaking up · raising concerns · employee voice · team learning · dissent · consultation · leader response · concern follow-up · ai at work · customer service · customer support · helpdesk · support desk · de-escalation · angry customers · abusive customers · service recovery · complaint handling · refund policy · escalation matrix · SLA · OLA · CSAT · NPS · customer effort score · ticket taxonomy · root cause analysis · 5 whys · canned responses · saved replies · knowledge base · KCS · customer journey map · service blueprint · chatbot handoff · ticket deflection · self-service · erlang c · support staffing · support metrics · first contact resolution · QA scorecard · incident communication · ai use policy · hr · human resources · hr department of one · employee relations · grievance procedure · disciplinary procedure · written warning · workplace investigation · investigation report · performance improvement plan · PIP · termination letter · employee handbook · hr policy · code of conduct · leave policy · leave of absence · reasonable accommodation · absence management · return to work · job architecture · job levels · salary bands · pay equity · pay gap · compensation philosophy · stay interviews · exit interviews · offboarding · offer letter · probation review · hr compliance · hr audit · hr dashboard · hr raci · management · people management · new manager · first-time manager · manager training · one-on-ones · 1:1 meetings · difficult conversations · SBI feedback · performance improvement plan · conflict resolution · return to work · 30-60-90 day plan · manager README · levels of delegation · delegation handoff · RACI matrix · cross-training · team capacity planning · eisenhower matrix · team psychological safety · team AI playbook · managing up · skip-level meetings · change announcement · DACI · team meeting agenda · working agreements · team retrospective · start stop continue · team charter · team OKRs · SMART goals · GROW coaching · career conversations · individual development plan · IDP · stay interviews · employee recognition · product management · product manager · product owner · head of product · feature request triage · cost of delay · CD3 · RICE scoring · MoSCoW prioritisation · kano model · product vision · product strategy · north star metric · product OKRs · product roadmap · now next later · customer interviews · interview synthesis · jobs to be done · opportunity solution tree · assumption mapping · working backwards · PR FAQ · prototype brief · PRD · story mapping · user stories · acceptance criteria · INVEST · product role charter · DACI · decision log · pre-mortem · competitive analysis · value proposition canvas · go-to-market plan · release notes · HEART framework · success metrics · experiment design · a/b testing · post-launch review · continuous discovery · project management · project manager · programme management · project delivery · PMO · project charter · project kickoff · scope statement · scope creep · change request · change control · work breakdown structure · MoSCoW prioritisation · three-point estimate · PERT · dependency map · critical path · float · gantt chart · resource allocation · resource levelling · risk register · RAID log · stakeholder map · power interest grid · escalation email · steering committee · steering committee deck · project management plan · sprint planning · kanban board · WIP limits · sprint retrospective · project status report · RAG status · burndown chart · burnup chart · earned value management · EVM · SPI · CPI · estimate at completion · communication plan · lessons learned · project closure report · project handover · recruiting · talent acquisition · recruiter · agency recruiting · in-house recruiting · intake meeting · job scorecard · salary range · pay transparency · hiring process · candidate communication · candidate experience · interview scheduling · rejection email · job description · job ad · employee referral program · boolean search · x-ray search · talent mapping · sourcing strategy · recruiting outreach · cold email · screening questions · phone screen · STAR interview questions · behavioural interview · structured interview · work sample test · interview scorecard · interview debrief · reference check · offer letter · counter offer · recruiter business development · agency terms of business · candidate submittal · client search update · recruiting metrics · time to fill · time to hire · ai recruiting policy · interviewer training · product documentation · product docs · PRD · product requirements document · doc brief · writing style guide · banned words list · doc template kit · customer interview guide · user research summary · competitive analysis · opportunity assessment · lean canvas · business model canvas · value proposition canvas · problem statement · product one-pager · shape up pitch · appetite · AI feature spec · eval plan · user stories · acceptance criteria · given when then · INVEST · trade-off memo · costed no · decision memo · PR FAQ · working backwards · business case · product strategy · roadmap narrative · now next later · product OKRs · weekly product update · metrics review · roadmap review pre-read · QBR · quarterly business review · board memo · product launch plan · sales enablement brief · release notes · changelog · feature sunset notice · deprecation notice · experiment readout · post-launch review · meeting notes · decision log · team charter · handover doc · new PM onboarding · RFC review · design doc review · executive summary · plain language edit · claude docs · claude for word · ai product management · ai product manager · ai features · ai use case canvas · ai failure modes · workflow or agent · model selection · ai prototype · ai prd · ai success criteria · behavior contract · human in the loop · ai data privacy · system prompt · context engineering · agent spec · tool descriptions · llm evals · error analysis · golden dataset · synthetic test data · eval rubric · llm as a judge · eval plan · ai red teaming · prompt injection · ai ux · human-ai interaction · ai impact assessment · ai risk register · NIST AI RMF · ai launch gates · ai quality review · feedback signals · prompt regression test · model migration · ai incident response · ai unit economics · cost per outcome · ai pricing · ai feature card · ai exec brief · claude opus · claude for product managers · product cycle · claude project setup · product context file · claude connectors · scheduled tasks · claude skills for pms · problem framing · issue tree · MECE · hypothesis-led discovery · discovery plan · customer call synthesis · competitor landscape · market sizing · TAM SAM SOM · needs-based segmentation · usage analysis · deep research · option generation · scenario modelling · weighted scorecard · business case · red teaming · pre-mortem · recommendation memo · roadmap sequencing · cost of delay · spec in claude docs · claude design prototype · claude code for pms · KPI definition · guardrail metrics · experiment readout · sample ratio mismatch · executive summary · leadership memo · claude slides deck · action titles · decision meeting · DACI · decision record · morning brief · feedback triage · weekly product update · meeting prep · weekly wrap · claude slides · slide deck · presentation design · slide design system · deck template · ghost deck · storyline · action titles · executive summary slide · BLUF · roadmap review deck · product strategy deck · QBR deck · business case deck · board deck · stakeholder update deck · all-hands deck · research readout · onboarding deck · sprint review · retrospective deck · working agreements · OKR check-in · kickoff deck · offsite agenda · go-to-market deck · sales enablement · case study slides · sales demo deck · customer advisory board · conference talk deck · numbers check · slidedoc · pre-read · one claim per slide · powerpoint export · complete product management guide · product lifecycle · product management frameworks · impact mapping · TAM SAM SOM · lean canvas · north star metric tree · customer interview guide · interview synthesis · affinity mapping · personas · customer journey map · jobs to be done · value proposition canvas · opportunity solution tree · feature request triage · RICE · ICE scoring · WSJF · CD3 · cost of delay · business case · DACI · decision log · product one-pager · PR FAQ · prototype brief · PRD · AI feature spec · story mapping · walking skeleton · user stories · given when then · sprint planning · sprint review · MoSCoW · competitive analysis · go-to-market plan · pre-mortem · release notes · HEART framework · success metrics · A/B test design · post-launch review · weekly product update · retrospective · quarterly planning · OKRs · business graduates · graduate jobs · graduate scheme · management trainee · business analyst · finance graduate · ai fluency · ai delegation map · claude project setup · ai task brief · ai output check · ai use statement · company research brief · business model canvas · PESTLE analysis · SWOT analysis · commercial awareness · issue tree · MECE · spreadsheet explainer · data analysis walkthrough · financial model · FAST standard · spreadsheet sanity check · executive summary · email to senior stakeholders · business case · five case model · weekly status update · RAG status · deck storyline · situation complication resolution · chart choice · action titles · deck review · proof project · ai work log · portfolio case study · project reflection · Gibbs reflective cycle · job ad decoder · cv evidence lines · graduate cv · ai interview answer · STAR answers · application voice check · assessment centre · case study practice · first job · new job · graduate job · first week at work · first 90 days · new starter · placement student · internship · apprentice · early career · onboarding yourself · ai policy at work · data check before you paste · ai task picker · ai output check · ai disclosure · question log · work glossary · acronyms at work · who does what map · document explainer · 30 60 90 day plan · first goals · SMART goals · ways of working with your manager · weekly plan · eisenhower matrix · conflicting priorities · email to a senior colleague · bottom line up front · meeting notes · action items · spreadsheet check · excel for beginners · short report · pyramid principle · presentation of your work · assertion evidence · mistake at work · blameless review · brag document · weekly update to your manager · one to one agenda · 1:1 prep · feedback request · SBI feedback · probation review · self-review · weekly learning review · Gibbs reflective cycle · stretch assignment · 70-20-10 · internal networking · linkedin · linkedin profile · linkedin headline · linkedin about section · linkedin summary · linkedin for students · linkedin for graduates · student linkedin profile · graduate personal branding · personal brand · experience inventory · target role brief · personal voice guide · ai use policy · CAR statements · linkedin experience section · linkedin projects section · dissertation on linkedin · linkedin skills section · linkedin profile audit · project case study · proof of work · featured section · linkedin recommendation request · linkedin post ideas · learning post · milestone post · new job announcement · voice check · ai tells · linkedin comments · connection request note · linkedin networking · open to work · recruiter message · job scam check · alumni search · alumni networking · linkedin routine · linkedin activity log · marketing graduate · graduate marketing · junior marketing · marketing assistant · marketing executive · brand voice guide · tone of voice · marketing prompt brief · ai draft review · claim substantiation · ASA CAP code · audience persona · jobs to be done · competitor content audit · SWOT analysis · PESTLE · creative brief · single-minded proposition · messaging house · campaign plan · SOSTAC · see think do care · launch checklist · UTM parameters · content calendar · social media posts · short video script · email newsletter · subject line test · landing page copy · SEO content brief · search intent · marketing metrics · GA4 · monthly marketing report · a/b test plan · ICE scoring · proof project · marketing portfolio · portfolio case study · how i used ai · marketing cv · marketing cover letter · marketing take-home task · marketing interview questions · graduate networking · student networking · networking for graduates · networking brief · target employer list · elevator pitch · linkedin data export · network map · closeness tiers · dormant ties · contact shortlist · alumni search plan · informational interview · coffee chat · coffee chat questions · speculative application · connection request note · follow-up nudge · careers fair · careers fair plan · employer event · event follow-up · warm introduction · double opt-in introduction · helper brief · forwardable blurb · referral ask · close the loop note · thank-you note · networking log · appels d’offres · marchés publics · commande publique · réponse appel d’offres · DCE · règlement de consultation · CCTP · CCAP · CCAG 2021 · mémoire technique · note méthodologique · matrice de conformité · synthèse DCE · go no go · bid no bid · veille appels d’offres · codes CPV · BOAMP · rétroplanning appel d’offres · questions à l’acheteur · DUME · DC1 DC2 · DC4 · pièces de candidature · groupement conjoint ou solidaire · sous-traitance · axes de différenciation · compréhension du besoin · planning d’exécution · moyens humains et techniques · fiches références · attestation de bonne exécution · volet environnemental · critère environnemental · clause d’insertion sociale · tableau des preuves · BPU · DQE · DPGF · cadre de prix · cohérence prix mémoire · offre anormalement basse · relecture évaluateur · contrôle de conformité · dépôt dématérialisé · copie de sauvegarde · signature électronique · demande de précisions · régularisation · audition marché public · soutenance · motifs de rejet · candidat évincé · retour d’expérience · RETEX · bibliothèque de contenus · bid management · skills claude en français · ai pricing · pricing under ai pressure · pricing your expertise · consultant pricing · freelance pricing · floor rate · break-even day rate · fully loaded cost · client profitability · whale curve · realisation rate · ai activity map · ai cost ledger · ai savings · pass on ai savings · full-price work · ai positioning · pricing models · hourly versus value · productized service · service blueprint · unit economics · contribution margin · ai workflow licensing · value discovery questions · value-based pricing · outcome-based pricing · performance-based fees · three-option proposal · good better best · price conversation · walk-away price · BATNA · ai discount request · “ai could do this in 10 seconds” · ai-written brief · chatbot review of my work · ai disclosure policy · statement of work · acceptance criteria · ai contract clauses · retainer redesign · retainer pricing · scope change request · scope creep · price increase plan · price increase letter · raising prices · quarterly pricing review · fee leakage · authentic linkedin presence · linkedin for founders · linkedin for consultants · thought leadership · personal brand · ideal client profile · buying situations · category entry points · point of view statement · positioning statement · linkedin headline · linkedin about section · linkedin featured section · linkedin recommendation request · founder interview · client questions log · content repurposing · idea bank · personal voice guide · voice memo to post · ai tells · does this sound like ai · claim and permission check · client permission · ai use statement · ai disclosure · project story post · lesson learned post · opinion post · linkedin carousel · document post · warm conversations list · thoughtful comment · connection request note · conversation opener · content calendar · weekly linkedin routine · conversations log · monthly linkedin review · conversations started · design leadership · design leader · head of design · design manager · design lead · senior designer · staff designer · principal designer · stakeholder map · power interest grid · stakeholder interview guide · problem framing brief · design strategy one-pager · design principles · design options trade-off · QOC · DACI decision · design rationale doc · design decision log · architecture decision record · pre-wire plan · nemawashi · design review deck · stakeholder feedback log · design pushback brief · dark pattern · design quality bar · WCAG 2.2 · usability heuristics · design critique · critique ritual · critique session brief · critique notes to actions · HEART metrics · design impact write-up · design ROI · UX debt register · value vs effort · design investment case · cost of delay · CD3 · UX maturity assessment · NN/g maturity · design team operating rhythm · delegation board · delegation levels · design hiring loop · structured interview for designers · interview scorecard · designer 30-60-90 · designer onboarding · SBI feedback · new design lead 90-day plan · IC to manager · staff designer path · staff archetypes · brag document · promotion case · design leadership portfolio · leadership case study · business development · finding clients · new business · client acquisition · consulting sales · selling expertise · independent consultant · fractional executive · feast or famine · business development plan · weekly selling hour · pipeline review · win loss review · past client reconnect · key account plan · referral request · referral partners · writing voice guide · ai tells · warm network map · linkedin connections export · closeness tiers · reconnect message · warm introduction · double opt-in intro · forwardable blurb · event networking plan · ideal client profile · positioning statement · productized service · ai use statement · ai disclosure · case study interview · case study one-pager · credentials deck · target account list · account research brief · trigger outreach email · cold email · deal qualification · MEDDICC · discovery call guide · SPIN selling · discovery call recap · bid no bid · consulting proposal · situation complication question · pricing options · proposal deck · ghost deck · proposal follow-up · mutual action plan · objection handling · LAER · “ai could do this” objection · commercial b2b · vente b2b · ingénieur commercial · ingénieur d’affaires · technico-commercial · KAM · responsable grands comptes · prospection commerciale · prospection B2B CNIL · liste de prospection · raison d’écrire · message de prospection · trame d’appel · prospection téléphonique · fiche compte · cartographie des décideurs · plan de compte · plan d’action commercial · segmentation ABC · préparation de rendez-vous · guide de découverte · méthode SPIN · BEBEDC · argumentaire CAP · traitement des objections · méthode CRAC · compte rendu de visite · fiche client CRM · email récapitulatif · brief de proposition · proposition commerciale · devis commercial · cas client · relance de devis · opportunités en sommeil · préparation de négociation · MESORE · plan de concessions · plan d’action mutuel · revue de pipe · MEDDPICC · SPANCO · prévisionnel des ventes · forecast commercial · rapport d’activité commercial · organisation de la semaine commerciale · bilan d’affaire · analyse win loss · entretien annuel · entretien annuel d’évaluation · entretien professionnel · entretien de parcours professionnel · réforme entretien professionnel 2025 · loi du 24 octobre 2025 · article L6315-1 · campagne d’entretiens · note de cadrage campagne entretiens · rétroplanning entretiens · information consultation CSE · L2312-38 · RGPD entretiens · CNIL évaluation annuelle des salariés · pseudonymisation · durée de conservation compte rendu · messages de campagne d’entretiens · convocation entretien annuel · trame d’entretien annuel · grille entretien annuel · trame entretien professionnel · entretien de mi-carrière · entretien forfait jours · charge de travail cadre au forfait · référentiel de compétences · niveaux de compétence · matrice de compétences · objectifs SMART · guide manager entretien annuel · compte rendu d’entretien annuel · compte rendu d’entretien professionnel · preuve de remise de copie · évaluation contestée · contestation entretien annuel · refus de signer · registre des entretiens professionnels · état des lieux récapitulatif · abondement CPF · besoins de formation · plan de développement des compétences · financement formation · OPCO · CPF · VAE · bilan de compétences · bilan de campagne d’entretiens · RRH · DRH · responsable formation · recrutement · offre d’emploi · annonce de recrutement · fiche de poste · fourchette salariale · transparence salariale · sourcing · recherche booléenne · message d’approche · cooptation · grille de lecture de CV · préqualification · entretien structuré · questions STAR · non-discrimination à l’embauche · grille d’évaluation · prise de références · réponse négative candidat · promesse d’embauche · plan d’intégration · période d’essai · commande intérim · cabinet de recrutement · présentation de candidat · RGPD recrutement · conservation des candidatures · charte IA recrutement · tableau de bord recrutement · chargé de recrutement · responsable recrutement · ressources humaines · RH · RRH · DRH · chargé RH · HRBP · gestionnaire RH · RH sans service RH · droit du travail · code du travail · charte IA RH · pseudonymisation RGPD · registre des traitements RH · référentiel CNIL RH · calendrier social · obligations de l’employeur · affichages obligatoires · veille sociale · veille juridique RH · index égalité professionnelle · Egapro · transparence salariale · fiche de poste · promesse d’embauche · offre de contrat de travail · parcours d’intégration · livret d’accueil · rapport d’étonnement · période d’essai · délai de prévenance · entretien de parcours professionnel · état des lieux récapitulatif · plan de développement des compétences · plan de formation · OPCO · plan d’accompagnement individuel · insuffisance professionnelle · ordre du jour CSE · information-consultation CSE · avis du CSE · procès-verbal CSE · DUERP · document unique · évaluation des risques professionnels · politique congés · congés payés arrêt maladie · congé de naissance · arrêt maladie · visite de reprise · rendez-vous de liaison · aménagement de poste · médecin du travail · RQTH · mutuelle entreprise · prévoyance · dispense de mutuelle · recueil de signalement · procédure de signalement · lanceur d’alerte · référent harcèlement · enquête interne · rapport d’enquête interne · règlement intérieur · échelle des sanctions · procédure disciplinaire · avertissement · mise à pied conservatoire · lettre de licenciement · entretien préalable · rupture conventionnelle · homologation · départ d’un salarié · documents de fin de contrat · solde de tout compte · attestation France Travail · networking on linkedin · networking for consultants · warm network · networking brief · ideal client profile · elevator pitch · five-minute favor · linkedin data export · network fit map · closeness tiers · dormant ties · contact shortlist · person research brief · trigger event scan · coffee chat prep · reason to write · talking points · message checklist · grammar check · past client reconnect · client check-in · client after-action review · client case study · client relationship map · introduction ask · forwardable blurb · double opt-in introduction · shared introduction list · referral partner agreement · thank-you note · run of ten · follow-up tracker · personal crm · monthly network review · skills claude en français · ux research · user research · usability testing · user interviews · research plan · participant screener · informed consent · research data handling · usability benchmark · SUS score · survey design · diary study · contextual inquiry · accessible research · thematic analysis · insight statements · evidence trace audit · journey map · jobs to be done · opportunity solution tree · research readout · research repository · research taxonomy · research operations · synthetic users · winning proposals · consulting proposal · proposal writing · rfp response · bid no bid · MEDDIC · lead qualification · buying committee map · ai-written brief · pre-call research · discovery call · discovery call agenda · discovery questions · SPIN selling · cost of inaction · discovery call notes · recap email · problem statement · issue tree · good better best · pricing options · fee structure · value pricing · MoSCoW scope · win themes · discriminators · case study paragraph · ai use statement · statement of work · acceptance criteria · proposal red team · proposal walk-through deck · proposal executive summary · “ai could do this in 10 seconds” · like-for-like quote comparison · objection handling · negotiation plan · walk-away price · mutual action plan · proposal follow-up · client decision brief · win loss review · learning and development · instructional design · instructional design · e-learning course design · training design · workshop facilitation · training impact · training evaluation · ai adoption · ai training · new founders · first clients · fractional leadership · fractional retainers · outreach · account executives · sales pipeline · consulting proposals · discovery calls · product prototyping · product design · product interviews · interview preparation
10 Skills for Employee Experience
Listen to employees, find friction in the work, and turn feedback into changes people can see.
Read the pack. Install after publication: /plugin install employee-experience-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Employee Listening Plan | Produces a scoped listening plan |
| Workday Experience Interview | Produces an interview guide and confirmed friction note |
| Employee Journey Friction Map | Produces a journey map with repair opportunities |
| Feedback Theme Review | Produces a traceable and privacy-conscious theme brief |
| Work Design Check | Produces a work redesign brief |
| Fair Experience Priorities | Produces an explained action shortlist |
| Employee Experience Experiment | Produces a bounded experiment card |
| Close the Feedback Loop | Produces a clear feedback response and action ledger |
| Lightweight Experience Pulse | Produces a minimal pulse and interpretation plan |
| Experience Improvement Review | Produces a keep-change-stop review |
10 Skills for Team Performance
Run useful retrospectives, agree team norms, and improve coordination in everyday work.
Read the pack. Install after publication: /plugin install team-performance-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Team Performance Check | Produces a prioritized team-process diagnosis |
| Team Charter | Produces a one-page delivery charter |
| Testable Team Norms | Produces a short norms trial |
| Evidence-Led Retrospective | Produces a facilitated retrospective and one experiment |
| Quick Team Debrief | Produces a ten-minute operational debrief |
| Reliable Handoff | Produces a tested handoff contract |
| Meeting Reset | Produces a keep/change/replace meeting plan |
| Shared Work Map | Produces a reconciled work-and-expertise map |
| Team Coordination Practice | Produces a fictional exercise and observation sheet |
| Team Process Experiment | Produces a small improvement trial and review decision |
10 Skills for Stakeholder Relationships
Understand recurring stakeholder friction, prepare a repair conversation, and agree a more workable relationship.
Read the pack. Install after publication: /plugin install stakeholder-relationships-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Map the Relationship | A recurring stakeholder relationship is slowing delivery; map dependencies and choose a practical starting point. |
| Get Their Perspective | You think you know why a stakeholder behaves this way; prepare questions and update your understanding from their actual answers. |
| Find Shared Interests | Stakeholders want incompatible things; identify real constraints and develop a mutually workable arrangement. |
| Check What Trust Needs | A stakeholder says they do not trust your team; translate the concern into evidence and a bounded response. |
| Build Reliability Through a Small Trial | Good intentions have not improved a stakeholder relationship; create a small commitment people can verify. |
| Repair a Broken Commitment | Your team has harmed an ongoing stakeholder relationship; prepare acknowledgment and a credible repair process. |
| Agree the Working Interface | Repeated friction happens at approvals and handoffs between teams or organizations; agree how the interface works. |
| Send Useful Updates and Early Warnings | A stakeholder hears about problems too late or receives too much reporting; design an honest update rhythm. |
| Set Boundaries and Escalate | Repeated demands or harmful conduct are overwhelming the relationship; choose a proportionate boundary and escalation route. |
| Review the Relationship | A stakeholder agreement or repair trial has run for a few weeks; review evidence and decide what to change. |
8 Skills for Failures and Mistakes
Respond to mistakes, understand what happened, take responsibility, and test changes that reduce repeat failures.
Read the pack. Install after publication: /plugin install failures-and-mistakes-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Contain the Incident | A mistake is still affecting a client, delivery, or team. |
| Own the Mistake and Plan Repair | You caused or own an error and need an accountable response. |
| Reconstruct the Event | Accounts conflict or hindsight is replacing evidence after an error. |
| Map Contributing Conditions | The explanation has stopped at carelessness, poor communication, or one root cause. |
| Respond to a Reported Error | Someone tells you about a mistake or near miss and your response will affect future reporting. |
| Recover Enough to Learn | Shame or defensive thinking is making a factual review difficult. |
| Test a Prevention Change | A review produced recommendations but no evidence that they work. |
| Close the Incident and Transfer Learning | Repairs are complete but lessons may be forgotten or copied too widely. |
10 Skills for Delegation
Choose what to delegate, agree outcomes and decision rights, and support progress without taking the work back.
Read the pack. Install after publication: /plugin install delegation-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Choose What to Delegate | A task shortlist with reasons, retained decisions, and a first handoff. Part of Polar Bear’s Delegation Pack. |
| Check Capacity Before the Handoff | A feasible scope and a concrete workload trade-off. Part of Polar Bear’s Delegation Pack. |
| Write the Outcome Brief | A one-page brief defining useful completion without prescribing every method. Part of Polar Bear’s Delegation Pack. |
| Separate Constraints From Discretion | An explicit decision map and escalation boundaries. Part of Polar Bear’s Delegation Pack. |
| Prepare the Handoff Conversation | A short conversation guide and an agreement awaiting human confirmation. Part of Polar Bear’s Delegation Pack. |
| Set Useful Checkpoints | A small review schedule tied to risks and decisions. Part of Polar Bear’s Delegation Pack. |
| Coach Without Taking the Task Back | A support conversation that resolves the blocker and makes ownership explicit. Part of Polar Bear’s Delegation Pack. |
| Reset a Delegation That Is Slipping | A recovery agreement addressing outcome, capacity, authority, and support. Part of Polar Bear’s Delegation Pack. |
| Close the Loop and Build Capability | A completion decision and one change for the next handoff. Part of Polar Bear’s Delegation Pack. |
| Review Your Delegation Pattern | A fairer distribution experiment and a manager commitment. Part of Polar Bear’s Delegation Pack. |
10 Skills for Changing Ways of Working
Define a behavior change, understand barriers, involve the team, and learn from a practical pilot.
Read the pack. Install after publication: /plugin install ways-of-working-change-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Define the Work Change | Turn a vague transformation into one observable work change. |
| Find the Real Barriers | Diagnose obstacles before selecting training or reminders. |
| Make Participation Real | Design input that can influence the change. |
| Check Transition Capacity | Make space and support for a work change. |
| Design a Useful Pilot | Test a work change with predictions and stop rules. |
| Make the New Behavior Easier | Create practice and point-of-use support for a specific barrier. |
| Measure Actual Adoption | Distinguish use, usefulness and unintended effects. |
| Adapt Without Losing the Purpose | Decide whether a local variation preserves the work change. |
| Decide Whether to Expand | Turn pilot evidence into a proportionate rollout decision. |
| Keep What Works and Retire What Does Not | Review durability and retire obsolete process work. |
10 Skills for Handling Disagreements
Clarify a disagreement, understand the other view, test options, and reach a decision people can work with.
Read the pack. Install after publication: /plugin install disagreements-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Map the Disagreement | Produces a one-page map distinguishing evidence, predictions, values, process and personal harm. Part of Polar Bear’s Disagreements Pack. |
| Test the Contested Facts | Produces a shared evidence-check plan and a provisional conclusion. Part of Polar Bear’s Disagreements Pack. |
| Understand Their View | Produces a short listening guide and a checked-understanding note. Part of Polar Bear’s Disagreements Pack. |
| State a Constructive Objection | Produces a clear objection, alternative and decision request. Part of Polar Bear’s Disagreements Pack. |
| Agree How to Resolve It | Produces a fair participation and decision-process agreement. Part of Polar Bear’s Disagreements Pack. |
| Bring Missing Views Into the Room | Produces a bounded dissent session with an evidence and objection log. Part of Polar Bear’s Disagreements Pack. |
| Find Workable Trade-offs | Produces an option comparison that tests joint gains and real trade-offs. Part of Polar Bear’s Disagreements Pack. |
| Reset an Escalating Exchange | Produces a pause sentence, revised opening and safe continuation plan. Part of Polar Bear’s Disagreements Pack. |
| Close Without False Consensus | Produces a decision record preserving dissent and implementation responsibilities. Part of Polar Bear’s Disagreements Pack. |
| Check Whether It Worked | Produces a short outcome review with one corrective action. Part of Polar Bear’s Disagreements Pack. |
10 Skills to Make Time for Your Top Priorities
Clarify priorities, confront capacity, protect focused time, and renegotiate commitments.
Read the pack. Install after publication: /plugin install top-priorities-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Choose the Outcomes That Matter | Everything feels important and you need a defensible short list. Produces a ranked outcome brief and an explicit not-now list. |
| Audit Where the Week Goes | Your stated priorities and actual use of time do not match. Produces a light time audit with two changes worth testing. |
| Build a Week That Fits | You have more promised work than time available. Produces a capacity calculation and a workable commitment proposal. |
| Make Space in the Calendar | Meetings and recurring commitments crowd out a chosen priority. Produces a proposed calendar reset with preserved coordination. |
| Start a Useful Focus Session | You have protected time but keep delaying or spreading attention across tasks. Produces a small concrete work session with a restart note. |
| Handle Interruptions Without Losing the Thread | Reactive work repeatedly derails your main task. Produces an interruption agreement and concise resumption routine. |
| Renegotiate a Competing Request | A new request would displace work already promised. Produces a factual trade-off brief and a draft response. |
| Turn a Priority Into a Realistic Plan | An important outcome keeps slipping despite repeated intentions. Produces a staged plan with evidence-based estimates and contingencies. |
| Close the Day With a Clear Restart | Unfinished work follows you into the evening or causes a confused restart. Produces a short closure note and a realistic next working-day entry point. |
| Review Progress and Reset Priorities | Your plan needs updating after a week of real work. Produces a short evidence-based review and next-week commitment change. |
10 Skills for Important Decisions
Frame a consequential choice, compare options, challenge assumptions, and record what would change your mind.
Read the pack. Install after publication: /plugin install important-decisions-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Frame the Decision | Produces a one-page decision frame |
| Create Real Alternatives | Produces a shortlist of genuinely different options |
| Compare Trade-offs | Produces a consequence and trade-off table |
| Check the Outside View | Produces an evidence and uncertainty brief |
| Test the Preferred Option | Produces a disconfirming-evidence plan |
| Gather Independent Input | Produces a consultation and synthesis plan |
| Run a Grounded Premortem | Produces a risk and prevention note |
| Find What Would Change the Choice | Produces a sensitivity and next-evidence brief |
| Write the Decision Record | Produces a dated decision record |
| Review Without Hindsight | Produces a decision learning and revisit note |
6 Skills for AI and Psychological Safety
Clarify a concern, question a proposed decision, rehearse speaking up, invite disagreement, prepare a response, and follow through.
Read the pack. Install: /plugin install ai-psychological-safety-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Test a Decision Before Announcing It | Produces a grounded challenge brief and consultation questions |
| Put a Concern Into Words | Produces a clear concern, a concrete request, and a suitable route |
| Rehearse Speaking Up | Produces a short role-play, practical feedback, and a revised opening |
| Make Room for Challenge | Produces an invitation, participation options, and a response commitment |
| Respond When AI Carries the Concern | Produces an evidence note, response draft, and follow-up step |
| Show What Happened Next | Produces a response-and-action note with commitments to confirm |
AI for Customer Service: 32 Claude Skills
32 skills for running a support desk, from the hard reply to the bot handoff: hard conversations, workload and staffing, roles, metrics and coaching, escalations and incidents, learning from tickets, answers and knowledge, service design, and AI and bots, safely.
Read the pack. Install: /plugin install ai-for-customer-service-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Abusive Customer Policy | Produces warn, final warning and end-contact steps, a script per step and channel, a supervisor backup rule and an incident log |
| De-escalation Playbook | Produces phone and chat steps, phrases to use and avoid, the “I want your manager” path and a handoff note |
| Service Recovery Plan | Produces an owned-mistake reply, a fix and follow-up plan, a gesture within limits and an apology letter |
| Complaint Handling Procedure | Produces receive-to-close steps, acknowledgement and outcome letters and a complaint log |
| Refund and Exception Policy | Produces refund wording, a decision-rights table, a precedent log, a never-do list and kind ways to say no |
| Workload and Recovery Rules | Produces occupancy caps, breaks between hard contacts, recovery after abuse, cover rules and a team stress check |
| Erlang C Staffing Plan | Produces an interval forecast, the agents needed at a service level, occupancy and shrinkage, and a case for more hands |
| Backlog Recovery Plan | Produces triage by age and risk, a bulk-reply and merge plan, a pause list and a daily burn-down |
| Shift Handover Template | Produces open tickets with owner and promise made, who talks to each customer, and a holiday cover sheet |
| RACI Matrix | Produces owners across support, success, sales, product and engineering, gaps and double owners, and a rule for new asks |
| Support Metrics Scorecard | Produces closed versus resolved, first contact resolution, reopen rate, an SLA clock owner per stage and the limits of each number |
| QA Scorecard | Produces a reply rubric, a sample plan, a calibration session and same-day coaching notes about replies |
| Customer Service Training Plan | Produces a practice-first ramp, a shadow and reverse-shadow schedule, a go-solo checklist and a check that training changed the work |
| Customer Service Role Play | Produces a scenario bank by contact type, Claude as the customer, debrief questions and a team practice log |
| Escalation Matrix | Produces tiers, triggers, target times, the information each route needs, and when a lead or head steps in |
| SLA and OLA Template | Produces customer targets by priority and channel, internal OLAs, breach rules and a named clock owner |
| Bug Report Template | Produces steps to reproduce, expected and actual result, impact, urgency, a workaround and what the customer was told |
| Release Readiness Brief | Produces what changes and for whom, the expected confusion, day-one saved replies and articles, and who to call |
| Incident Communication Plan | Produces a first notice, an update cadence, no-ETA wording, an all-clear, a closing note and an agent brief |
| CSAT Survey | Produces a short post-ticket survey, comment sorting by cause and a monthly summary that names causes, not agents |
| Ticket Taxonomy | Produces a reason-based tag tree, definitions with examples, a tagging guide and a retire list |
| 5 Whys Root Cause Analysis | Produces top drivers by volume, a 5 Whys chain per driver that stops at a process, a fix owner and asks for product |
| NPS Survey | Produces a relationship survey plan, a follow-up question, a close-the-loop rule and what support can and cannot move |
| Canned Responses Library | Produces saved replies with personal slots, naming rules, an owner and review date per reply, and a retire list |
| Knowledge Base Article | Produces an article from a solved ticket, an article state, a gap list and a review cadence |
| Customer Service Policy | Produces one page per topic, a change log and a what-we-never-say list |
| Customer Journey Map | Produces phases, actions, thoughts and feelings, the contact points where customers write in, and message rewrites |
| Customer Effort Score | Produces the effort question and where to ask it, the effort drivers counted from tickets and comments, and a fix list |
| Service Blueprint | Produces frontstage and backstage actions, support processes, the line of visibility, and fail and wait points |
| Chatbot Handoff Rules | Produces a bot scope table, handoff triggers, a context packet, a disclosure line and a loop test script |
| Self-Service Deflection Plan | Produces the questions to move to self-service, honest resolved-versus-abandoned measures and a second-line restaffing check |
| AI Use Policy | Produces useful AI tasks with their risks, customer-data and send rules, disclosure wording and a review log |
AI for HR: 32 Claude Skills
32 skills for running HR as a clear, fair process, from complaints and investigations to leave, pay bands and the handbook: the HR desk, complaints and investigations, performance and discipline, leave and absence, pay and levels, policies and the handbook, stay and leave, and join.
Read the pack. Install: /plugin install ai-for-hr-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| HR RACI Matrix | Produces who-owns-what matrix, “manager first” rules, escalation line, a must-do list leaders sign |
| HR Calendar | Produces 12-month calendar with owners and lead times, statutory dates marked for an adviser, clash check |
| HR Compliance Checklist | Produces obligations register by location and headcount, source and date checked per line, owner, adviser column |
| HR Audit | Produces audit checklist for files, policies and practices, gaps ranked by risk and effort, fix plan, sign-off summary |
| HR Dashboard | Produces one-page aggregate dashboard, a definition per metric, small groups suppressed, a “cannot tell you” line |
| Employee Relations Intake | Produces first-conversation script, intake note, route options, who decides the route |
| Grievance Procedure | Produces written procedure from informal first to appeal, timescales, roles, the conflicted-hearer rule |
| Workplace Investigation Plan | Produces terms of reference, investigator check, interview order and questions, evidence log, confidentiality script |
| Investigation Report Template | Produces report that separates allegation, evidence, findings of fact and open questions, evidence index |
| Employee Relations Case Log | Produces case log with stage, owner, next date and documents, recording rules, a monthly aggregate count |
| Performance Improvement Plan (PIP) | Produces the gap with examples, the standard, support, review points, the end, and who decided a PIP is warranted |
| Disciplinary Procedure | Produces written procedure from facts to appeal, warning levels, suspension as a last resort, companion rules |
| Written Warning | Produces hearing invitation, warning or outcome letter, appeal invitation and appeal outcome |
| Termination Letter | Produces meeting plan with one stated reason, the letter, final pay and benefits questions for payroll and an adviser |
| Leave of Absence Plan | Produces case plan with eligibility points to confirm, dates, contact, cover and return, letters, administrator questions |
| Reasonable Accommodation Process | Produces interactive process record, response letter, adviser questions before any refusal |
| Absence Management | Produces reporting and recording rules, return-to-work guide, triggers that open a conversation, adjustments check |
| Leave Policy | Produces holiday, sick, parental, bereavement and carer leave, statutory floors flagged, named owner for enhancements |
| Job Architecture | Produces job families, levels with written differences, title rules, how roles move up, a leveling guide |
| Salary Bands | Produces bands per level from your market data, offer and in-band rules, a band letter template |
| Pay Equity Audit | Produces aggregate pay comparison for equal work, gap figures, small groups suppressed, gaps as questions, action plan |
| Compensation Philosophy | Produces one page on market position, what pay rewards, progression, openness, review rhythm, trade-offs |
| HR Policy | Produces one plain-language policy with scope, owner, review date, manager guidance and adviser questions |
| Employee Handbook | Produces handbook from approved policies, contents, disclaimer, acknowledgement page, change log, gap list |
| Code of Conduct | Produces values as behaviours, conflicts of interest, privacy at work, speak-up route, non-retaliation, breach steps |
| HR Policy FAQ | Produces answers from your own handbook with the clause quoted, “not covered” when it is not, routing, no record of who asked |
| Stay Interview Questions | Produces short question set, manager script, a stay plan the manager owns, team-level themes only |
| Exit Interview Questions | Produces who runs it, question set, consent note, a quarterly theme read for groups, the loop back to leaders |
| Offboarding Checklist | Produces notice to last day steps, final pay questions, access removal by system with owners, records, the leaver’s copy |
| Offer Letter | Produces offer from approved terms, a clause list for adviser review, a check against the contract |
| Onboarding Checklist | Produces day one to day 90 in four blocks, owner and date per item, the new starter’s copy |
| Probation Review | Produces expectations, review dates, a short review form, extension rules, outcome letters after the manager decides |
AI for Managers: 31 Claude Skills
31 skills for running a team, from the first 1:1 to the hard conversation: the hard conversation, stepping into the role, delegating and letting go, protecting the team’s capacity, managing up and through change, the team’s rhythm, setting direction, and coaching and growing people.
Read the pack. Install: /plugin install ai-for-managers-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Difficult Conversation Prep | Produces purpose line, dated facts, opening sentences, likely reactions, follow-up note |
| SBI Feedback Model | Produces situation, behaviour and impact statements, intent question, one request |
| Performance Improvement Plan (PIP) | Produces expected standard, dated gap, support offered, review dates, questions for HR |
| Conflict Resolution | Produces issue map, each side’s interests, options, agreed behaviours |
| Return-to-Work Conversation | Produces welcome plan, questions, adjustments to consider, agreed note |
| New Manager 30-60-90 Day Plan | Produces listening plan, map of the work, first decisions, 90-day check |
| One-on-One Meeting Agenda | Produces first 1:1 questions, report-owned agenda, question bank, actions |
| Manager README | Produces how I work, what I expect, how to disagree with me |
| Levels of Delegation | Produces decision areas on seven levels, the board, changes to announce |
| Delegation Handoff Note | Produces outcome, limits, authority level, check-ins, what done looks like |
| RACI Matrix | Produces tasks against roles, one Accountable per row, gaps flagged |
| Cross-Training Plan | Produces critical tasks, cover today, learning pairs, what to document |
| Team Capacity Planning | Produces work inventory, real hours, stop, delay or ask list, case for leadership |
| Eisenhower Matrix | Produces your week in do, schedule, delegate, drop, three priorities |
| Team Psychological Safety Check | Produces anonymous team questions, discussion guide, one team experiment |
| Team AI Playbook | Produces agreed uses, never-put-in list, review rules, review date |
| Managing Up Brief | Produces one-page situation, background, assessment, recommendation, the ask |
| Skip-Level Meeting | Produces agenda, question set, themes without names, follow-up |
| Change Announcement | Produces what is decided, what is not, what changes for whom, FAQ |
| DACI Decision | Produces driver, approver, contributors, informed, options, decision record |
| Team Meeting Agenda | Produces purpose, timed items, decisions needed, action log |
| Working Agreements | Produces channels, hours, response times, escalation path, review date |
| Team Retrospective (Start, Stop, Continue) | Produces facilitation plan, prompts, themes, owned actions |
| Team Charter | Produces purpose, scope, who we serve, goals, roles, decision rights |
| Team OKRs | Produces one to three objectives, measurable key results, check-in rhythm |
| SMART Goals | Produces goals rewritten as SMART, linked to team OKRs, check dates |
| GROW Coaching Model | Produces goal, reality, options and will questions, the person’s next step |
| Career Conversation | Produces question guide, energises and drains, options map |
| Individual Development Plan (IDP) | Produces one or two goals, experiences, learning, support, dates |
| Stay Interview | Produces question set, listening notes, a stay plan you own |
| Employee Recognition Note | Produces a specific note, where to share it, a team-wide list |
AI for Product Management: 31 Claude Skills
31 skills for deciding what to build, what to drop and whether it worked: prioritising and saying no, setting direction, discovering what customers need, defining the work, deciding and aligning, launching, and measuring and learning.
Read the pack. Install: /plugin install ai-for-product-management-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Feature Request Triage | Produces request log, why-behind-it questions, build / later / no sort, reply drafts |
| Cost of Delay | Produces urgency profiles, CD3 order, “yes, if” options, reply to the asker |
| RICE Prioritization | Produces scored backlog, confidence notes, out-of-order exceptions, cut list |
| MoSCoW Prioritization | Produces must / Should / Could / Won’t list, Must budget check, Won’t-this-time list |
| Kano Model | Produces paired survey questions, category table per feature, build-first list |
| Product Vision | Produces vision statement, vision board (target group, needs, product, business goals) |
| Product Strategy | Produces diagnosis, guiding policy, coherent actions, “we will not” list |
| North Star Metric | Produces north star, 3 to 5 named inputs with definitions, counter-metrics |
| Product OKRs | Produces quarterly objectives, measurable key results, key-result grading notes |
| Product Roadmap | Produces now-next-later board, confidence notes, what is not on it, executive version |
| Customer Interview Guide | Produces screener lines, story-based questions, probes, consent note, notes template |
| Interview Synthesis | Produces affinity clusters, need statements with sources, contradictions, open questions |
| Jobs to Be Done | Produces job statements, circumstances, forces for and against switching, alternatives |
| Opportunity Solution Tree | Produces outcome, opportunity tree, target opportunity, three solution ideas, assumption tests |
| Assumption Mapping | Produces desirability, viability and feasibility assumptions, evidence map, riskiest three |
| Working Backwards PR/FAQ | Produces one-page press release, customer FAQ, internal FAQ |
| Prototype Brief | Produces what it tests, pass line set in advance, what it does not prove, gap-to-production list |
| PRD Template | Produces problem, goals, non-goals, requirements, open questions, success measures |
| Story Mapping | Produces user activity backbone, walking skeleton, release slices |
| User Stories | Produces stories, Given / When / Then criteria, INVEST check, refinement questions |
| Product Role Charter | Produces what product owns, what others own, stop-doing list, meeting audit |
| DACI Decision | Produces driver, approver, contributors, informed, inputs, decision date |
| Decision Log | Produces dated records (context, decision, status, consequences), reopening rule |
| Pre-Mortem Analysis | Produces failure story, reasons list, top risks with owners and signals, go / adjust / stop |
| Competitive Analysis | Produces landscape table, win / loss themes, where you differ, what not to copy |
| Value Proposition Canvas | Produces customer profile, value map, fit notes, one message all teams use |
| Go-to-Market Plan | Produces launch tier, audiences, positioning line, readiness by team, enablement brief |
| Release Notes | Produces customer notes by change type, internal version for support, who is affected |
| Success Metrics | Produces hEART table (goals, signals, metrics), baseline, target, guardrail |
| Experiment Design | Produces hypothesis, variants, primary metric, guardrails, sample check, decision rule |
| Post-Launch Review | Produces intended versus actual, why, keep / change list, keep, fix or remove call |
AI for Project Management: 31 Claude Skills
31 skills for running a project from charter to clean handover: starting the project, stopping scope creep, estimating and scheduling, catching risks early, getting decisions made, running the delivery rhythm, reporting honestly, and closing well.
Read the pack. Install: /plugin install ai-for-project-management-pack@polar-bear-skills.
| Skill | What it does |
|---|---|
| Project Charter | Produces objectives, success measures, authority, scope, milestones, budget envelope, sign-off |
| Kickoff Meeting Agenda | Produces timed agenda, the hard questions, roles, pre-read, outputs to confirm |
| Project Scope Statement | Produces in and out of scope, deliverables with acceptance criteria, assumptions, sign-off |
| Change Request Form | Produces impact on time, cost, scope, quality and risk, options, decider, change log entry |
| MoSCoW Prioritization | Produces Must, Should, Could and Won’t list, effort share, what drops next |
| Work Breakdown Structure | Produces deliverable tree, 100% rule check, owners, gaps list |
| Three-Point Estimate | Produces PERT ranges per work package, forgotten work, a range and confidence line |
| Dependency Map | Produces dependency table, blocking diagram, at-risk list |
| Critical Path | Produces forward and backward pass, float per activity, the path in words |
| Gantt Chart | Produces schedule table, Mermaid chart, baseline versus cur |
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Install
npx skillfish add polar-bear-org/claude-skills