ExotelMCP

A Model Context Protocol (MCP) server that provides seamless integration between Claude AI and Exotel’s communication APIs for SMS and voice calling services, plus quick audio tools.

Features

• 📱 SMS Services: Send single, bulk, and dynamic SMS messages with DLT compliance
• 📨 Engage SMS Campaigns: Create static SMS message campaigns via Engage API
• ☎️ Voice Calling: Initiate voice calls, connect numbers, and integrate with call flows
• 📊 Status Tracking: Real-time delivery status and callback management
• 🎵 Quick Audio Tools: One-click audio playback, download, and web player access
• 🔍 Conversational Intelligence: AI-powered quality analysis of 100% of conversations across voice and digital channels
• 🤖 VoiceBot: Create, manage, and place AI-powered outbound calls with VoiceBots
• 🎧 AI Assist: Configure real-time agent assist (smart reply, transcription, KB) via MCP
• 🔐 Secure Authentication: Per-user token-based authentication via Authorization header
• 🤖 Claude AI Integration: Direct integration with Claude through MCP protocol

Table of Contents

• Prerequisites
• Configuration
• Usage
• API Services
• Authentication
• Support

Prerequisites

Before using the Exotel MCP Server, ensure you have:

• Claude Desktop App: Latest version installed
• Node.js and npm: Required for MCP remote connection
• Exotel Account: Active account with API credentials
• MCP Remote Package: Install if not already available

Installing MCP Remote

If you don’t have mcp-remote installed, run:

npm install -g mcp-remote

Verify installation:

npm list -g mcp-remote

Claude Desktop Configuration

To integrate ExotelMCP with Claude, add the following configuration to your Claude desktop settings:

Location: Claude Desktop → Settings → Developer → Edit Config

{
  "mcpServers": {
    "exotel": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://mcp.exotel.com/mcp",
        "--header",
        "Authorization:${AUTH_HEADER}"
      ],
      "env": {
        "AUTH_HEADER": "{'token':'YOUR_EXOTEL_TOKEN','from_number':'YOUR_FROM_NUMBER','whatsapp_from':'YOUR_WHATSAPP_SENDER_E164','dlt_temp':'YOUR_DLT_TEMPLATE','dlt_entity':'YOUR_DLT_ENTITY','caller_id':'YOUR_CALLER_ID','api_domain':'https://YOUR_SUB_DOMAIN','account_sid':'YOUR_ACCOUNT_SID','exotel_portal_url':'YOUR_EXOTEL_DASHBOARD_BASE_URL','cqa_api_key':'YOUR_CQA_API_KEY','cqa_account_id':'YOUR_CQA_ACCOUNT_ID','cqa_host':'https://cqa-console.in.exotel.com','voicebot_api_key':'YOUR_VOICEBOT_API_KEY','voicebot_api_token':'YOUR_VOICEBOT_API_TOKEN','voicebot_account_id':'YOUR_VOICEBOT_ACCOUNT_ID','calls_api_key':'YOUR_CALLS_API_KEY','calls_api_token':'YOUR_CALLS_API_TOKEN','calls_account_id':'YOUR_CALLS_ACCOUNT_ID','calls_base_url':'https://api.exotel.com'}"
      }
    }