Zendesk API와 상호 작용하는 포괄적 인 Model Context Protocol (MCP) 서버. 이 서버는 Zendesk Support, Talk, Chat 및 Guide 제품을 관리하는 도구 및 리소스를 제공합니다.

특징

• Zendesk API 기능의 전체 적용
• 티켓 관리, 사용자, 단체 및 기타
• Zendesk API 문서에 액세스하는 리소스
• Zendesk API 토큰 보안 인증

시작하기

# 필수품

• Node.js 14 이상
• API 액세스와 Zendesk 계정

설치

1. Clone 이 저장소

2. 의존성 설치:

3. Zendesk 자격 증명을 가진 [T0]] 파일을 만드십시오:

서버 실행

서버 시작:

auto-restart를 가진 발달을 위해:

MCP Inspector 테스트

MCP Inspector를 사용하여 서버를 테스트 :

사용 가능한 도구

티켓

• list_tickets: Zendesk 티켓
• get_ticket: ID로 특정 항공권 받기
• create_ticket: 새 티켓 만들기
• update_ticket: 기존 항공권 업데이트
• delete_ticket: 티켓 삭제

사용자

• list_users: Zendesk 사용자 목록
• [T7]]: ID로 특정 사용자 받기
• create_user: 새로운 사용자 만들기

Zendesk API MCP Server

A comprehensive Model Context Protocol (MCP) server for interacting with the Zendesk API. This server provides tools and resources for managing Zendesk Support, Talk, Chat, and Guide products.

## Features

- Complete coverage of Zendesk API functionality
- Tools for managing tickets, users, organizations, and more
- Resources for accessing Zendesk API documentation
- Secure authentication with Zendesk API tokens

## Getting Started

### Prerequisites

- Node.js 14 or higher
- A Zendesk account with API access

### Installation

1. Clone this repository
2. Install dependencies:
   ```
   npm install
   ```
3. Create a `.env` file with your Zendesk credentials:
   ```
   ZENDESK_SUBDOMAIN=your-subdomain
   [email protected]
   ZENDESK_API_TOKEN=your-api-token
   ```

### Running the Server

Start the server:
```
npm start
```

For development with auto-restart:
```
npm run dev
```

### Testing with MCP Inspector

Test the server using the MCP Inspector:
```
npm run inspect
```

## Available Tools

### Tickets
- `list_tickets`: List tickets in Zendesk
- `get_ticket`: Get a specific ticket by ID
- `create_ticket`: Create a new ticket
- `update_ticket`: Update an existing ticket
- `delete_ticket`: Delete a ticket

### Users
- `list_users`: List users in Zendesk
- `get_user`: Get a specific user by ID
- `create_user`: Create a new user
- `update_user`: Update an existing user
- `delete_user`: Delete a user

### Organizations
- `list_organizations`: List organizations in Zendesk
- `get_organization`: Get a specific organization by ID
- `create_organization`: Create a new organization
- `update_organization`: Update an existing organization
- `delete_organization`: Delete an organization

### Groups
- `list_groups`: List agent groups in Zendesk
- `get_group`: Get a specific group by ID
- `create_group`: Create a new agent group
- `update_group`: Update an existing group
- `delete_group`: Delete a group

### Macros
- `list_macros`: List macros in Zendesk
- `get_macro`: Get a specific macro by ID
- `create_macro`: Create a new macro
- `update_macro`: Update an existing macro
- `delete_macro`: Delete a macro

### Views
- `list_views`: List views in Zendesk
- `get_view`: Get a specific view by ID
- `create_view`: Create a new view
- `update_view`: Update an existing view
- `delete_view`: Delete a view

### Triggers
- `list_triggers`: List triggers in Zendesk
- `get_trigger`: Get a specific trigger by ID
- `create_trigger`: Create a new trigger
- `update_trigger`: Update an existing trigger
- `delete_trigger`: Delete a trigger

### Automations
- `list_automations`: List automations in Zendesk